Systems Administrator Operations Manager

ABBYVEITCH@

LIVENATION.COM

@ABBBAGE 414-***-**** LINKEDIN.COM/

ABBYVEITCH

AV

OBJECTIVE

Passionate leader of the

entertainment industry seeking

ways to grow with my

organization.

SKILLS

Fluent in all aspects of

Microsoft Office and Adobe

InDesign. Programming

experience in Aloha, Rosnet,

Appetize, Ticketmaster, Vista,

and Micros. Familiar with

multiple A/V setups including

digital projection, soundboards,

and library media servers,

Broadsign, and Brightsign.

LEADERSHIP

Recipient of the 2022 Best of

Front of House Award from the

Wisconsin Restaurant

Association.

EXPERIENCE

SYSTEMS ADMINISTRATOR • MAY 2023 - PRESENT

LIVE NATION ENTERTAINMENT

Promoted into data integrity management of over 80 venues across North America to integrate analytics to improve food and beverage revenue operations at high volume concerts and entertainment venues. Provide training to the venues on system administration standards. VENUE APPLICATION ANALYST • AUGUST 2022- MAY 2023

LIVE NATION ENTERTAINMENT

Responsible for on-site, email, and phone support for venue leadership to maximize their POS systems and other revenue generating technologies related to food and beverage.

DIRECTOR OF OPERATIONS, FOOD AND BEVERAGE • SUMMERFEST / MILWAUKEE WORLD FESTIVAL • MAY 2021- AUGUST 2022

Designed the food and beverage program for 48 bars and 6 concessions locations on the Summerfest grounds and American Family Insurance Amphitheatre. Increased per caps by 54% in Summerfest 2022 over 2021. Led a team of 90 food and beverage managers and 450 associates. Responsible for sponsorship relationships, training programs, and revenue growth.

OPERATIONS MANAGER • MARCUS THEATRES • JULY 2017-JULY 2020 Oversaw food and beverage at multiple locations. Traveled to various properties to train managers on film booking, personnel management, budgeting, P&L’s, food and beverage operations and inventory. EDUCATION

BACHELOR OF THE ARTS, PSYCHOLOGY • UW-MILWAUKEE, 2014 Published author on an experiment at the 2014 American Psychological Association regarding physiological responses to stress. ABBY VEITCH

HIGH VOLUME FOOD & BEVERAGE PROFESSIONAL

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