Supply Chain Customer Service

JUSTICE BRYON ESHUN

Ghana, Western Region • +233*********, +233*********, +233********* • ************@****.***

LinkedIn:JusticeBryonEshun Skype:Brayon83 Twitter:@BryonEshun CERTIFIED INTERNATIONAL PROCUREMENT & SUPPLY CHAIN PROFESSIONAL

(IBEForuM)

CAREER SUMMARY:

Seeking challenging Supply Chain, Account Management, Procurement, Logistics, Parts Sales, Warehouse, Inventory and Inside Technical Sales roles that provide opportunities for additional training and healthy learning. SKILL & KNOWLEDGE:

Certified International Procurement Professional (CIPP) - International Academy of Business & Financial Management, IBEForuM Fundamentals of Supply Chain, Stock Control Management, Part Sales, Procurement, Customer Service and Logistics. Fundamentals of Business Management, Administration and Business Improvement Techniques. Proficiency in the use of Barcode Scanners for inventory stock checking. Proficient in Microsoft Office Suite including MS Word, Excel, PowerPoint, Access and Email. Effective Communications, First Aider & Safety Rep. Project Management using MS Project.

SAP (Procure2Pay Solutions), Pronto ERP, SAGE ACCPAC ERP, CAT SIS, MANPRO and AS400 ERP. Microsoft Great Plains Systems (GP) ERP, System21, Distribution International (DI) & Aurora ERP's. E-Business Marketing Solutions (Web Portal and Direct Connect). March, 2018 - Present Purchasing and Inventory Officer Geodrill Limited - ( Ivory Coast, Mali, Burkina Faso, Ghana) Safety, Health and Environment (SHE) Compliance:

Ensures all possible hazards enroute and inside assigned working areas are identified, rectified and reported timely with a Zero Fatality, Zero LTI and Zero MTI mindset. Management Information:

Overseeing timely and accurate preparation and submission of weekly and monthly reports. Team approach to report evaluations and presenting team findings. Ensures equipment reports are prepared accurately and submitted on time. Preparing daily, weekly, monthly and yearly procurement and stores reports timely. Commercial Business Improvement Plans:

Ensures procurement cost reduction and working within budgets. Ensures inventory accuracy, warehouse management and discrepancy improvements. Reduce stock outs, increase service levels and ensuring improved customer care and management of resources. Satisfying and delighting user departments. Procurement and Logistics:

Acquires technical goods and/or services at the best possible price, at the predetermined quality, quantity and agreed timeframe.

Monitoring on regular basis over status of trade payables, expediting for prompt to vendors and exploring and recommending investment recovery opportunities. Creating strategic spare lists with users of all relevant spares and manage vendor selection and performance.

Monitors and interprets government and regulatory agency requirements by ensuring work CAREER SUMMARY, SKILL AND KNOWLEDGE

Work History

processes, legislations, guidelines and procedures are implemented and complied. Coordinate shipping materials including all transportation of dangerous goods requirements. Part of departmental benchmark and development team on affiliations and alignment to cross industrial best practices and other world class concepts. Stores and Inventory:

Ensuring all transactions and locations are accurate and updated each day to maintain shelf stock accuracy.

Monitoring backorders and segregating received job orders into designated backlog locations whilst carrying out the receipts of all major consumables into respective areas of the warehouse accurately and safely.

Carrying out the receipt, storage, and issuing of materials per applicable SOP's whilst notifying and controlling all direct ordered materials and goods to requestors. Ensuring delivery personnel and other visitors to the warehouse comply with all relevant policies and procedures.

Securing warehouses and restricting access to all storage areas and been proactive in warehouse security.

Conducting housekeeping in different warehouse storage areas by ensuring all areas are clean, items properly arranged, work areas tidied and maintaining good housekeeping culture. Sep, 2015 - Feb, 2018 Warehouse Supervisor

BCM International - Sierra Leone

Part of machinery logistics mobilization team for moving equipment, components and proprietary parts from sister branches to desired project locations for assembling. Recording in the form of comprehensive vocabulary, information on all classified and coded materials and managing consignment stock.

Liaising with maintenance planners on scheduled machine servicing, parts replacements, backlogs and back-orders for critical machine maintenance.

Managing portfolio of spares across diverse OEM stocks. Effective receipts, issues, dispatch, setting min-max and re-order levels, system binning, bin location maintenance, stocktake and total management of inventory, tooling, components control of fuel, oil lubes and drilling fluids.

Embarking on profitability analysis exercise to compare and reconcile projected part issuance KPI's to actuals and investing variances.

Part of transitional stock hand over team with client company on transferred stock values, stock condition, stock codes, location and quantities.

Liaising and coordinating with finance department on value of transitional stock received and reconciling back-charges on all collected and borrowed spares from client. Control of oils and drilling fluids.

Prompt and effective resolution of technical queries and identifying new suppliers. Part of tendering team on evaluation, selection and monitoring on major capex machine component acquisitions and proprietary parts that meet engineering requirements. Liaising with production and maintenance team on part performance and replacement to avert potential machine breakdowns and down times.

Sept,2014 - Aug, 2015 Supply and Inventory Supervisor. (EPC) 1-year Construction/Project Contract Genser Energy Africa (Independent Power Producer) - Tema, Ghana Part of the company's procurement and supply chain strategy in support of project EPC start ups, Strategic inbound materials management and logistics goals. Quality control in procurement, construction and engineering processes. Drafting service orders for all contracted civil, electrical, mechanical and instrumentation works for the project.

Handling imprest disbursement, pay-outs and petty cash for the running of our site. Negotiate and manage maximum credit facility to the company. Tooling management and control of mechanical and electrical tools. Implement best practice in inventory management systems to meet corporate requirements. Ensure receipting, binning and issuing of stock are carried out effectively in a manner to prevent stock out, damages and losses.

Monitor and rectify all inventory discrepancies and work towards achieving set KPI's. Warehouse design, layout and set up.

Cleared and hauled Solar Mass and Centrax Gas turbines, components and accessories from the ports to project sites by a liaison with clearing agents and fleet forwarders. Arranging the transport of equipment including low/flat beds and earth-moving machinery. Effectively coordinate and adhere to all SHEQ related issues to maintain departmental LTI frequency rate of zero and ensure commitment and participation to objective. Jun 2011 - Aug 2014 Sales Order Desk Officer (Inside Part Sales, Client Interface, Account Management) Sandvik Mining and Rock Technology, Ghana

Sale of parts of wide range of Sandvik products: Exploration, RC, Diamond Coring Products and Tools, Geographical and Crushing Plants, Rock Drills and Rock Tools, Cubex and Fire Suppression as well as Bariod and AMC Drilling Fluids.

Manage large amounts of incoming calls, creating and maintaining customer account information. Resolve product or service complaint; determine the cause of the problem; selecting and explaining the best solution to the problem; expediting correction or adjustment and following up to ensure customer satisfaction.

Creating sales quotation, entering sales orders, preparing parking lists, pro-forma and commercial invoices, and liaising with fleet forwarders and pre-inspection agencies for legal inspections and compliance with customs clearing standards.

Support Accounts department in verifying and/or resolving queries on client’s invoices. Preparing weekly report of sales figures, lost order analysis and won/lost deals in relation to profitability and GP targets, order entry and procurement. Estimating selling prices by ascertaining standard costs and add ups of desired margins. Advising spares replacement and alternatives for task accomplishment. Handling customer queries, following up on inquiries and ordered parts. Follow communication procedures, guidelines and policies in keeping records of customer interactions, processing customer accounts and filing documents. Oct 2008 - Jun 2011 Storeman

Mantrac Ghana Ltd - Goldfieds MARC Project site, Tarkwa, Ghana

• Building filter kits for planned machine maintenance, midlife and change-outs. Monitor backorders and coordinate with purchasing to ensure parts are expedited appropriately. Ensure parts are available for quality control and machine assembly. Coordinate and prioritize maintenance orders to maintain workflow, serviceability and through-put. Part of Parts Return Analysis (PRA) team to identify and write ageing report reports on slow moving, obsolescence, obsolete and redundant stock for shipment to factory for credit. Liaising and coordinating with maintenance planners to make parts available for critical machine down problems and maintenance.

Ensuring current standard operating procedures and work instructions that deals with receiving and issuing of inventory were followed

Entering maintenance order information into inventory system and create pick lists. Bins location search and maintenance and part of periodic stocktaking teams. Investigating parts discrepancies and reverting with reasons for corrective actions to be taken with oversight of warehouse security and maintenance.

Systems binning (receipting) of inter branch transfers and invoices after cost factors have been updated and ginned into stock by the central inventory control unit. Mar 2006 - June 2008 Warehouse Attachment Trainee

Liebherr Ghana Ltd - Tarkwa, Ghana

Internship on supply chain and logistics processes. July 2004 - Aug 2005 National Service - Ghana Library Board Classification, coding, cataloging, charging and discharging of books Dec, 2020 Certified International Procurement Professional (CIPP) International Academy Of Business and Financial Management (IBEForuM & IABFM)) Education

Created with

Nov, 2020 - Pending MBA (Pending, Online)

University of South Wales

Master of Business Administration (Management)

Jul, 2016 - Aug, 2016 Certificate in Project Management using Ms Project University of Mines and Technology (UMaT ), Tarkwa - Ghana Jul, 2016 - Aug, 2016 Certificate in Effective Supervision and Management University of Mines and Technology (UMaT), Tarkwa - Ghana Nov, 2007 - Oct, 2010 Bsc Management Studies

University of Cape Coast

Jun, 2002 - Jul, 2004 Higher National Diploma (HND) in Purchasing and Supply Takoradi Polytechnic

Feb, 1997 - Dec, 1999 Senior High School Certificate Tarkwa Senior Secondary School

Training:

Health, Safety, and Environmental Representative Training - Goldfields Ghana Ltd, April 2017. Accident/Incident Management Training - Goldfields Ghana Ltd, April 2017. Work Place Inspection Training - Goldfields Ghana Ltd, April 2017. Risk Management Training - Goldfields Ghana Ltd, April 2017. Personal Protective Equipment Training - Goldfields Ghana Ltd, April 2017. Waste Management Training - Goldfields Ghana Ltd, April 2017. Hydrocarbon Handling and Management Training - Goldfields Ghana Ltd, April 2017. Emergency Preparedness and Response Training - Goldfields Ghana Ltd, April 2017. Fire Safety Training - Goldfields Ghana Ltd, April 2017. First Aid Training. Saint Jones Ambulance Ghana/Goldfields Ghana Ltd. February 2017. Project site HSE policy, Incident, Cultural, Emergency and Risk Management Procedures. African Minerals Ltd. Sierra Leone. September, 2014.

E-Business Marketing and Training. Sandvik Mining Ghana Ltd, September, 2013. Defensive, Managing Hazards, Risks Factors, Safety Practices, and Impaired Driving Training. Sandvik Mining. Global Supply Chain Control Training. Sandvik Mining Global. November, 2011. Production Control Training. Sandvik Mining Global. November, 2011 Time and Capital Efficiency Training. Sandvik Mining Global. November, 2011 Granting Credit and Collection of Payment Training. Sandvik Global. November, 2011. Stock Control Training. Sandvik Mining Global. November, 2011. Finance Course. Sandvik Mining Global. November, 2011. Contamination Control Training. Mantrac Ghana Ltd, June, 2011. Demonstrated Past Successes

Effective control and management of portfolio of incoming parts, vender held stock and consignment arrangements, order intake and key account management

Anthony Mann Joseph Edmund Ambrose Nsarkoh

Part Sales Manager, Mantrac Ghana Ltd Supply Chain Manager, BCM International Logistics Manager, Sandvik Mining

+233********* +233********* +233*********

Training and Achievements

Referees

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