Customer Service Scheduling

SONIA ALONZO OBJECTIVE soniamariealonzo**@**** Sugar Stafford, Grove 832-gmail.251-TX Blvd 77477 3120 com # 1906, AS I would like to work in a challenging environment where my experience in the Collision Repair industry will be fully utilized. I am seeking a position where professional growth and after forms reports, development Medical 1990 High GRADUATED Customer JUNE Scheduled Customer AUG Called Front NOVEMBER Assisted Customer 2009 Assisted Responsible Provided Accounts 2007 Responsible Processing billing EDUCATION EXPERIENCE repairs 2017 - were and customers – – School 2018 1993 Office in made customer AUG JUNE general the title accounting service Assistance for for filled to – Receivable – Service Service Service scheduling registrations update is taking paying 2016 JUNE 2008 assure PRESENT 2011 IN Diploma Coordinator rewarded. out help and appointments with JUNE payments and company – scheduled 2018 phone department in their the AUG Representative Representative Representative of the correctly 1974 and customer estimate satisfaction. Texas everyday calls Ferrari 2017 Franklin plates charge and them and to for routed arranging Service drop-School customer and at warranty accounts warranty operation for county of repair offs their School customer Houston for King and courts. of and work and maintenance Central Mossy Momentum appointments, loaner claims. of pick-Business utilities. maintained the of Collision performed to ups. vehicles. Bodyshop the Education Nissan Houston correct appointments. made accounting at Repair BMW and Service – Service West sure Service Nissan Department. that -Advisor. records KATY Houston Provided department. all necessary for Submitted assistance insurance Called Insurance customers daily payments. in the 2 SKILLS

• Bilingual – English and Spanish

• Proficient in Accounting Software

• Office skills • Minimal Software experience with Estimating VLADIMIR REFERENCES CERNA – SERVICE ADVISOR – CALIBER COLLISION • Experience KATY with Service scheduling