David Fitts *****.*****@*****.***
337-***-**** www.linkedin.com/in/davidfitts/
Dedicated and Experienced Business Leader
Strong customer focus, well-versed writing project requirements and working with development teams to find technical solutions for complex problems Action-driven professional in constant search for improvement. Cut costs while improving processes to exceed performance expectations and experienced in taking solution to market. Quality is paramount and essential to customer satisfaction.
− Business Management − Business Development
− Project Management − Product Management
− Strategic Planning − Customer Relationships
− Customer Support − Account Management
− Google Workspace
− Zoom, WebEx, AutoCAD, SmartSheets,
PeopleSoft, MS Dynamics NAV
− CRM and QMS Management Systems
− Microsoft Office
Experience
TERRASOND, LTD, Houston, TX - Remote 2021 – Present Senior Project Manager 2021 - Present
Highly experienced Senior Project Manager with a proven track record in managing large-scale projects within the geophysical, geotechnical marine survey, windfarm construction, windfarm balance of plant, and oil and gas industries. Expert in overseeing comprehensive project lifecycles, ensuring on-time delivery, and maintaining budget constraints. Skilled in leading cross-functional teams, coordinating with stakeholders, and implementing effective project management strategies. OCEANEERING INTERNATIONAL, INC., Lafayette, LA 2004 - 2020 Senior Manager 2016 - 2020
Administered C-Nav Positioning Solutions global business (Products and Services). Led business development and sales. Produced highly accurate budget, forecast, profit and loss, for all global business.
• Managed direct reports on three continents into a highly functional and productive team by placing the right people into the right position. Developed support systems to provide commercial and technical support to outlying offices.
• Applied expertise in various disciplines, from very technical specifications to supply chain and manufacturing, providing effective leadership of product development across multiple disciplines to produce industry-leading products.
• Drove integration with corporate shared services to lower cost and drive quality through negotiation of strong and favorable service line agreements (SLAs) with shared service groups. Operations Manager 2004 - 2016
Oceaneering acquired C&C Technologies, Inc. in April 2015. David Fitts *****.*****@*****.*** Page 2
Set standards and led global operational effort for C-Nav business line. We began with a handful of customers and grew teams and processes to support hundreds of customers and thousands of products. Had deep involvement with growing customer base, building relationships, and negotiating contracts with customers.
• Modernized and automated business processes through selection and deployment of systems for global support ticket management (OTRS), companywide ERP (MS Dynamics NAV), and customer relationship management (CRM).
• Lowered cost of operations while improving quality of service by using bespoke software and processes
• Fulfilled talent initiatives by training and developing operations team to peak performance and developing career framework for business line operations.
• Designed, constructed, and implemented a global technical support system, including ticket management and on-call rotation, surpassing customer expectations while lowering cost
• Established a presence in several new vertical markets, resulting in significant revenue multiplication
Additional Professional Experience
C&C TECHNOLOGIES, INC., Lafayette, LA
Project Manager
Introduced revolutionary, satellite-delivered GPS Precise Point Positioning (PPP) correction service to the commercial marine market. Once only available to NASA, service has now become standard for high-performance positioning in all markets.
Field Project Manager, Systems Engineer / Party Chief, Cable Route Survey Division SERGEANT, LOUISIANA ARMY NATIONAL GUARD, New Orleans, LA Qualified Army Construction Equipment Repairer
Education
− Bachelor of Science (BS), College of Engineering, Industrial Technology, University of Louisiana at Lafayette, Lafayette, LA
− 62B, Army Construction Equipment Repairer
− 39Y, Army Field Artillery (FA) Tactical Fire Direction Systems Repairer, Army Advanced Individual Training Center, Fort Sill, OK
Activities
− Passionate about all things technological, from commercial-grade home network to ‘do it yourself' home automation. Enjoy biking and golf. President Elect for The Kiwanis Club of Lafayette and believe strongly in the mission of improving the world one child and one community at a time.