Registered Nurse Virtual Assistant
Resume:
EDUCATION
JERICHO MARTINEZ
NURSE
CONTACT
****************@*****.***
Richmond, TX 77469
https://www.facebook.com/jericho.d.martine
z/
SKILLS
Patient Care / Bedside Care
Medical Scribe, Medical VA
receptionist.
Google docs, excel,
word, MS Office.
EMR/EHR
Tools/Utilization
Inbound/outbound calling,
email & chat management.
Client centered
workflows and tools
Dr. carlos s. lanting college of
nursing
Bachelor of Science Nursing
2003 - 2009
English (Fluent)
Filipino (Fluent)
LANGUAGES
WORK EXPERIENCE
PROFILE
A bachelor's degree holder in the field of Nursing in the Philippines with patient/bedside care background, HIPAA certification and knowledge in the US Healthcare systems. Relevant roles include insurance verification, prior authorization, appointment setting, inbound/outbound calls, EMR/EHR systems utilization, and medical transcription.
Bernardino General Hospital 2024
Staff Nurse
APEX 2021 - 2022
Medical Virtual Assistant
2020 - 2021
UpEquity
Real Estate Virtual Assistant
Executing/following doctors orders, giving medications, updating charts, and Nursing intervention to patients.
Bedside care to patients, taking vital signs, working as team fostering a collaborative and results-driven work environment. Insurance Verification Prior Authorization Appointment Setting Clinical Processes EMR/EHR utilization
Email management and chat support.
Inbound/outbound calling. Initial screening of potential patients to determine the appropriate level of care.
Utilization of Microsoft Excel, Google sheets, Acuity etc. Client-centered tasks. Updating trackers for on-sale houses in Texas. Ensure a neat and attractive sales environment.
Assisted in updating track reports, looking for on-sale houses and their sale value. value.
Concentrix
2016 - 2020
Credit Collection Specialist
Inbound/outbound calling. Ensured the client's accounts are in good standing by reminding them whenever their accounts are in debt. Utilization of the tools and trackers they use to keep track of bank accounts.
Handled client disputes.
Use of email as modal to keep them updated about their account request.
REFERENCE
Jael Waniwan
My Mountain Mover /
Supervisor
Phone:
Email : ****@***************.***
Ian Joy Guadalupe
APEX / Supervisor
Phone:
Email :
***************@*****.***
Afni Philippines 2015 - 2016
Technical Support Specialist
Inbound/outbound calling. Providing steps, troubleshooting to resolve issues about the services such as ISP, VoIP, and cable tv. Maximized sales opportunities to increase customer satisfaction/retention by providing eligible upgrades and promos. Use of email as modal to keep them updated about their account request.
Contact this candidate