Customer Relations Los Angeles
Resume:
PAUL F.HERNANDEZ
aul. Hernandez1966@yaho Los Angeles, CA
o.com,
Professional Summary
Seasoned business owner with over two decades of experience, including a significant
tenure at Coors Distribution. Excelled in small business operations and customer relations,
driving revenue growth and building strong organizational relationships. Demonstrated
expertise in negotiation and effective communication, ensuring operational excellence and
high customer satisfaction
Education Experience
San Marcus, Santa owner]
Barbara Discount Delivery’s and Moving Lompoc, CA May 2009 -
High Schoo! Diploma Present
June 1985
+ Subcontracted with two different Sears, dealing
with customers at their residence installing
different applicances
SKILLS * Maintained a high standard of customer service
through quality assurance checks
+ Negotiated contracts and agreements with
customers
+ Managed budgets effectively by accurately
forecasting expenses and revenues
+ Built and maintained strong relationships at all
levels of the organizatior
‘+ Small business
operations
+Customer Relations
Verbal and Written
‘communication
+ Relationship Building
Merchandise Manager
Coors Distribution Santa Barbara, CA
June 1993-April 2009
+ Managed the development of creative visual displays
for products in stores
+ Maximized sales and revenue by overseeing
merchandise and visual presentation
+ Ensured timely replenishment of stock by monitoring
inventory levels across stores
+ Displayed appropriate signage for products and sales
promotion
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