Service Advisor Customer

Corey Garcia

Rocklin, CA ***** 916-***-**** ***********@*****.***

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PROFESSIONAL

SUMMARY

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

SKILLS Financial history reviews

Computer Skills

Multitasking and Organization

Mentoring and training

Tech-savvy

Negotiations expert

Vehicle assessment

Excellent communicator

Customer Service

WORK HISTORY SERVICE ADVISOR 01/2023 to CURRENT

Autonation Honda Roseville, CA

Educated customers regarding regular maintenance protocols to preserve vehicle condition.

Developed estimates by costing materials, supplies, and labor. Handled customer issues with confidence, using complex problem solving to provide effective resolution.

Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.

SPECIAL FINANCE MANAGER/ASSISTANT SALES 01/2010 to 01/2022 MANAGER

Sullivan Automotive Group Roseville

Supported sales team in coordinating paperwork and closing sales Assessed pay stubs, account statements and other financial documents Checked credit applications for accuracy and completeness Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws Teamed with sales managers and sales consultants to create positive atmosphere.

WILDLAND FIREFIGHTER 10/2007 to 11/2009

US Forest Service Grass Valley

Informed and educated local community members about fire prevention and safety

C G

Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps

Operated pumps connected to high-pressure hoses

Assessed nature and extent of fire, condition of buildings, danger to adjacent buildings and water supply status to determine crew or company requirements

Minimized devastating wildfires by employing hand tools, dozers and air drops for containment operations

Rescued fire victims and administered emergency medical aid Trained continuously to maintain required physical fitness for demanding work.

EDUCATION Information Technology System Administrator 06/2020 MyComputerCareer, Raleigh, NC

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