QA Test Automation Engineer

Juan Santiago

Laredo, Texas

Phone: +1-956-***-****

Email: ******************@*****.***

LinkedIn: linkedin.com/in/juanpablosantiagolopez189

INFORMATION TECHNOLOGY / SOFTWARE Engineering

QA Test Automation Engineer

Results-driven QA Test Engineer with 7+ years of experience in Test Automation (and 3+ years in QA Manual), skilled in reducing testing time and enhancing quality through cutting-edge test suites and CI/CD integrations, adapting Python, Pytest, Selenium, and Jenkins. I specialize in improving process efficiency and delivering top-notch product quality.

SKILLS

●Software development methods: Agile/SCRUM;

●Programming languages: Python, Java;

●Test Automation tools: Pytest, Selenium, TestNG, RobotFramework

●Bug Tracking Tools: Jira

●CI/CD: Jenkins

●Version Control System: Git (Gitlab/GitHub)

●Databases: SQL, HBase

●Development tools: PyCharm, IntelliJ, Eclipse;

●Other tools/technologies: JIRA, Zephyr, Maven, Postman, Rest APIs, VMs, AWS, Azure, UI Testing, End-to-End Testing, Back-end Testing, Web Testing Debugging, Manual Testing, Android;

Soft Skills:Attention-to-Detail, Teamwork, Communication, Mentorship, Conflict Management, Analytical Thinking, Time Management, Leadership, Intercultural competence, Problem-Solving

EXPERIENCE

Dun & Bradstreet

●QA Test Engineer (contract via Improving) June 2024 – September 2024

oDeveloped and designed 50+ comprehensive test cases, ensuring 85% coverage of new feature requirements within the first two months of the project.

oProactively identified and documented 30+ critical and non-critical bugs through in-depth exploratory testing, contributing to the early resolution of key issues before product releases.

oReduced bug resolution time by 20% through proactive validation and retesting in diverse environments, improving testing efficiency.

oFacilitated cross-functional collaboration with international teams by providing clear, actionable technical documentation, reducing delays in knowledge transfer by 15%.

oTech stack: AWS, HBase, Zephyr, JIRA, Salesforce, Postman, SQL, MySQL, Jenkins.

VMware (formerly Carbon Black)

●QA Automation Test Engineer (contract via Improving) Feb 2016 – May 2024

oReduced regression testing time by 20%, saving 193 hours for the client by automating over 400 back-end, end-to-end, and cross-platform tests using Python, Pytest, and Jenkins.

oEmbedded test automation within CI/CD environments, significantly improving release cycles and product quality.

oIncreased QA team efficiency by 24.12 days through the implementation of a robust test automation framework, ensuring faster and more reliable coverage for one of their cybersecurity systems.

oManaged and monitored 800+ automation test cases in Jenkins, resolving 50% of issues independently, resulting in a 15% increase in test stability and accuracy

oMentored 4 junior team members on test automation best practices, improving their productivity by 20% and enhancing the team’s overall efficiency.

oEarned recognition as a trusted resource by the client’s product team, becoming a go-to contact for resolving high-priority testing issues and delivering actionable insights.

oAutomated core UI functionalities with Selenium and Python as a Junior QA Test Automation Engineer, increasing early-stage testing efficiency by 20% and identifying critical issues in 50% less time.

oTech stack: Python, Pytest, Jenkins, Git, JIRA, RobotFramework, Selenium, VMware VMs, Microsoft SQL Server, Postman, Rest APIs, SSH, PyCharm, Debugging, Bash Scripting, Reverse-engineering

Improving

●QA Lead Sep 2021 – Present

oFacilitated 180+ monthly 1-1 meetings for a 6-member team, fostering communication and addressing concerns.

oProvided technical mentorship and career coaching (240+ meetings) to empower team members’ skill development and career advancement.

oUtilized strategic knowledge to identify opportunities for skill application and professional growth.

EARLY QA EXPERIENCE

Sysmek

●Junior QA Automation Test Engineer (contract via Improving) November 2015 – January 2016

oDeveloped a test strategy leveraging Scrum methodology and implemented automated acceptance tests using Cucumber, Rest-assured, and Selenium to enhance regression coverage.

CONTPAQi

●QA Manual Test Engineer (contract via Improving) August 2015 – November 2015

oExecuted acceptance and regression tests for critical releases, identified critical bugs and collaborated closely with the client to ensure high-quality delivery.

Privy (Private Messaging App)

●QA Manual/Mobile Test Engineer - Part-Time (contract via Improving) September 2013 – July 2015

oLed QA manual testing, designed and executed comprehensive test cases, and proactively identified critical defects to guarantee a high-quality mobile experience across Android and iOS platforms.

Lithium (CRM)

●QA Manual Test Engineer - Intern (contract via Improving) May 2013 – August 2013

oExhibited exceptional learning aptitude and problem-solving skills, identifying critical bugs in a CRM system and mastering QA methodologies within a short period.

EDUCATION

B.Sc. with Honors in Information and Communication Technologies, Computer Systems. 2011. - 2015.

Universidad Tecnológica de Jalisco in Guadalajara, Jal., Mexico.

Certifications: ISTQB Certified Tester Advanced Level: Test Manager (2015), ISTQB Certified Tester: Foundation Level (2014).

Training record: Selenium WebDriver Automation Testing (2024), AZ-900: Microsoft Azure Fundamentals (2023).

LANGUAGES

●English (Advanced)

●Spanish (Native)

●German (Basic)

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