Niahesha Webster
Tulsa, OK *****
Work Experience
Barista
Starbucks-Tulsa, OK
April 2024 to October 2024
• Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
• Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
• Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
• Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
• Handled cash transactions accurately while following company policies regarding cash handling procedures
• Implemented strategies to upsell additional items such as pastries or merchandise to increase average transaction value by XX%
Education
High School Education in Science and letters
Skills
• Cash Handling
• Serving Experience
• Upselling
• Cashiering
• Coffee Experience
• Barista Experience
• Food Preparation
• Food Service
• Food Safety
• Cleaning Experience
• Host/Hostess