Customer Service High School
Resume:
Kaelynn Allen
Dallas, TX *****
**********@*****.***
Work Experience
Hostess/Server
Logans Roadhouse-Ruston, LA
August 2017 to Present
Verified and prepared all food standards to quality and quantity.
Prepared a variety of foods according to customers' orders and supervisors instructions.
Served all food orders within a 2-3 minute time frame.
Maintained high standards of customer service during high-volume, fast paced operations.
Seat customers
Complete customers transactions
Student Worker
Grambling State University- Police Station-Grambling, LA August 2016 to Present
Organize student/ staff information, and documents in vault. Sorting mail, filing paperwork.
Answering phones.
Restocking supplies in office area.
Provide basic knowledge to students about their profiles. Maintained accurate department signage and pricing. Provided friendly and attentive service.
Took phone calls from customers and companies
Order Selector
UNFI-Lancaster, TX
October 2021 to April 2024
Driving pallet jacks
Picking items, boxing items, and shipping them
Education
Master of Criminal Justice in Criminal Justice
Grambling State University - Grambling, LA
January 2019 to December 2021
Bachelor's of Science
Grambling State University - Grambling, LA
2016 to 2019
High School Diploma
North Webster High School - Springhill, LA
2012 to 2016
Skills
• Telephone etiquette
• Order taking
• Food preparation
• Verbal and written communication
• Communications
• Stocking and replenishing (3 years)
• Customer engagement
• Teamwork and collaboration
• Cash handling
• Host/Hostess
• Bartending
• Restaurant Experience
• Microsoft Word
• Serving Experience
• Sales
• Product demos
• Pet grooming
• Animal handling
• Pet care
• Organizational skills
• Communication skills
• Time management
• Case management
• Supervising experience
• Motivational interviewing
• Human resources
• Employee relations
• Microsoft Office
Certifications and Licenses
Driver's License
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