Program Manager Management Consultant

Tanzil Choudhury

646-***-**** ******.***@*****.***

Professional Summary

A seasoned Lean-Agile Practitioner and Program Management Consultant with 15 years of experience in assisting organizations in adopting Enterprise Business Agility. Proven record of driving improved competitiveness, innovation, customer satisfaction, efficiency, cost savings, collaboration, and employee engagement.

Successfully guided multiple organizations in transitioning from a project-based to a product-centric approach. Implemented Lean Product and Portfolio Management, Dual-Track Agile, and Design Thinking to enhance product outcomes and impact.

Experienced Agile Program Manager with a proven record in delivering successful technology projects. Skilled in driving cross-functional teams, implementing scaled agile frameworks, and fostering a collaborative work environment. Enthusiastic about delivering value to customers through innovative solutions.

Promoted Systems Thinking, Continuous Technical Excellence, and the adoption of a DevSecOps culture, emphasizing shift-left, automation, traceability, and CI/CD.

Professional Experience

Transformation Coaching Group 03/2023 – Present

Lean Agile Transformation Coach / Program Management Consultant

As a Transformation Coach, I collaborate with organizational leaders to facilitate Lean, Agile, Digital, and Cultural Transformations.

I have developed comprehensive digital transformation strategy that aligns with Lean-Agile values and principles.

I have supported numerous clients with detailed plans for the entire lifecycle of technical implementation, upgrades, and innovative technology initiatives, including AWS Cloud Migration, Big Data, Blockchain, Machine Learning & AI, Oracle Cloud, SAP S/4HANA, DevSecOps, and more.

I have conducted assessments of company culture, performance, and change readiness.

I have provided training, coaching, and certifications in SAFe, Scrum@Scale, LeSS, Scrum, Kanban, DevOps, and Product Management.

Major clients:

PricewaterhouseCoopers (PwC)/Conagra Brands: 03/2023 – 12/2023

Ross/T.J.Maxx: 01/2024 – Present

American Family Insurance (AmFam) 07/2020 – 02/2023

Lean-Agile Transformation Coach, Enterprise Transformation Enablement Office

Spearheaded a company-wide Lean-Agile transformation, prioritizing cultural change and implementing strategic changes. This resulted in increased buy-in, engagement, flexibility, and alignment, leading to a more successful and sustainable transformation.

Coached leadership on adopting a product-centric approach, resulting in the launch of multiple products. These products achieved a 30-50% improvement in customer satisfaction and a 15-25% increase in revenue.

Collaborated with Scrum Masters and leadership to establish over 50 cross-functional Agile teams. These teams emphasized empowering teams to self-manage, resulting in a 65% increase in employee satisfaction.

Established multiple Communities of Practice (CoPs) to foster knowledge sharing, professional development, networking, innovation, problem-solving, and a continuous improvement culture.

Designed and conducted Agile health and maturity assessments to identify progress, impediments, and improvement opportunities across AmFam’s six operating companies, supporting over 20 different lines of business.

Developed and introduced multiple KPIs and metrics for various levels of the organization.

Florida Blue (Blue Cross Blue Shield of FL) – Jacksonville, FL 09/2019 – 06/2020

Release Train Engineer, Enrollment & Billing

Spearheaded the launch of multiple Agile Release Trains, providing coaching and guidance to teams and ARTs throughout the scaling initiative.

Collaborated effectively with architects, security professionals, developers, and operations lead to establish a comprehensive enterprise DevSecOps strategy, encompassing provisioning, automated testing, CI/CD pipeline implementation, and robust monitoring mechanisms.

Implemented an Enterprise Transformation Dashboard to provide real-time visibility into the progress of ARTs along the implementation roadmap, enabling comprehensive monitoring of enterprise transformation initiatives and facilitating the capture and sharing of valuable lessons learned.

Centers for Disease Control and Prevention (CDC) - Atlanta, GA 12/2016 - 09/2019

Agile Program Manager

Product: The Federal Vaccination Data Warehouse consolidated demographic and vaccination records from various sources and states into a single platform for statistical and business intelligence analysis.

Spearheaded the Agile program transformation and led multiple cross-functional teams to successfully deliver complex technology projects on time and within budget, achieving a notable 50% improvement in delivery efficiency.

Provided expert guidance and support to approximately 20 Agile teams, ensuring effective implementation and adherence to Scrum and Kanban frameworks through comprehensive coaching and mentorship.

Led the successful creation and release of a novel application designed to collect vaccination data, resulting in a significant 35% increase in user participation.

Eversource, Berlin, CT 04/2015 - 10/2016

Scrum Master, Enterprise IT

PCC Technology Group, Bloomfield, CT 02/2009-03/2015

Product Owner/Product Manager

Sprint, Overland Park, KS 01/2008-02/2009

Business Analyst

Education

Bachelor of Business Management 2007

Wayne State University, Detroit, MI

Certifications

Certified SAFe® Program Consultant (SPC 6.0)

Certified SAFe® Lean Portfolio Management (LPM 6.0)

ICAgile Certified Professional in Agile Coaching (ICP-ACC)

ICAgile Certified Professional in Leading with Agility (ICP-LEA)

Advanced ScrumMaster® (A-CSM®)

Certified AgilityHealth® Facilitator (AHF)

Contact this candidate