Customer Service Delivery Driver

Jason M. Robinson

Bronx, NY ***** 929-***-**** **************@*****.***

Reliable and dedicated professional with demonstrated customer service, time management, and trend-tracking strengths. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

Work Experience

• Electrician Helper May 2023 -June 2024

Access-A-Ride – Bronx, NY

Replace faulty circuit breakers, fuses, switches, electrical and electronic components. Replace old fuse boxes, hook up appliances for power, wire installation, running conduit

• Lead Delivery Driver May 2018 - May 2023

GR Produced - Bronx, NY

Oversee staff of drivers, train new hires, ensure safety compliance, prepare reports for upper management, deliver loads of goods to businesses, coordinate delivery schedules, organize produce and supplies per delivery, lift boxes weighing 50lbs per order, use handle device to scan orders, obtain route information

• Warehouse Manager January 2015 – March 2018

Chef Warehouse - Bronx, NY

Supervise the receipt, dispatching, and storage of goods, manage warehouse staff, vehicles, and other equipment, oversee security, sanitation, and administrative functions, lead team by setting productivity goals, data entry, and meetings with upper management, prepare delivery schedules, approve incoming/outgoing inventory

• Security Guard May 2009 – January 2015

Sheltering Arms Group Home – Bronx, NY

Monitor/Patrol shelter premises, controlling access to private areas and property, directing foot traffic, keep a log of visitors, evict trespassers, and respond to alarms/distress calls. Education

• Associate Degree - Business August 2006 – June 2008 Lehman College – Bronx, NY GPA: 3.3

• High School Diploma Graduated – June 2006

DeWitt Clinton H.S. – Bronx, NY GPA: 3.4

Professional Skills

1. Salesforce 2. Microsoft Suite (Outlook, Excel, Word) 3. Adaptability 4. Communication 5. Troubleshooting 6. Management 7. HVAC

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