Customer Service/Receptionist
Resume:
LOGAN
YATES-LONG
*******@***.***
Bakersfield, CA 93311
SKILLS
Written and oral communication skills
Reliable and punctual
Team player mentality
Outgoing personality
Customer service
Coachable and adaptable
Friendly personality
Time management skills
Customer service
Activities planning
Group leadership
Meal planning and preparation
Child development
Safety awareness
Effective leader
Disaster Preparedness Training
PROFESSIONAL SUMMARY
Hardworking child care provider able to keep children safe and secure while promoting learning and meeting all basic needs in an efficient and compassionate manner. Excellent people and problem-solving abilities with a diligent and focused nature. Well-versed in working either alone or with a team to handle all requirements.
WORK HISTORY
Private Childcare - Bakersfield, CA • 08/2021- 08/2022
Performed light housekeeping as needed by family members
Maintained safe environment for children inside the residence property
Encouraged development of reading skills with storytelling and phonetic practice
Safely transported children to education and social engagements
Supervised interaction between siblings and peers for safety and courteous interactions
Completed other tasks as requested by employers
Dancers Turnout Academy of Dance- Receptionist Bakersfield, CA • 10/2020 - Present
Greeting all guests and students in a warm and friendly manner, and answering any questions guests may have
Answer phone calls in a polite, friendly, and professional manner
Maintain common areas in a clean and tidy manner at all times
Operate standard office equipment on a regular basis, including copy machine, computer, and printer
Keep a detailed and accurate record of visitor requests and calls received
Restock basic supplies as needed
Keep track of guest payments and receipts
Lil' Ducklings Daycare - Teacher's Aide
Bakersfield, CA • 05/2019 – 11/2022
Used patience, skill and various behavior modification techniques to maintain order and safety
Promoted learning and social development through structured and unstructured playtime
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
Planned and implemented crafts and other activities to spark interest and enhance development
Maintained effective schedule balance between rest periods, active play and instruction
Applied positive behavior management techniques to enhance social interactions and emotional development
Enforced rules and managed behavior through developmentally appropriate discipline
Kept children between ages of 8 months and 5 years old safe and secure with vigilant oversight
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
Kept notes of behavior issues, served food and medications administered to children
Target - Sales Associate
Bakersfield, CA • 07/2018 - 02/2019
Increased purchase totals by recommending additional items
Organized and displayed items in visually appealing manner
Operated a cash register to process cash, check and credit card transactions
Placed special orders and called other stores to find desired items
Completed purchases with cash, credit and debit payment methods
Administered all point of sale opening and closing procedures
Recommended merchandise based on customer needs
Retrieved alternate items and sizes for customer
Replenished floor stock and processed shipments to ensure product availability for customers
Answered incoming telephone calls with professional and knowledgeable responses
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