Machine Learning Customer Service

Jackson Genelien

Miami Gardens, FL 786-***-**** *****************@*****.***

Summary

Dedicated and industrious individual with strong leadership capabilities and a background in handyman services. Committed to delivering high-quality work and leading teams to success. Aspires to leverage experience and skills to establish a thriving business in the future.

Experience

GreenBuild,Chile – Contractor - 2015- 2023

• Construction work that's involved in building or renovating structures such as buildings, tiles, patios, and infrastructure. These activities encompass various tasks, including excavation, foundation laying, framing, plumbing, electrical work, roofing, and finishing touches.

• Welder work that’s involved in joining metal parts together using heat and often a filler material to create strong and durable connections, ensuring that metal components are securely bonded, meeting structural and safety standards.

• Forklift work such as safely maneuvering the forklift, loading and unloading materials, and ensuring that items are placed in the correct locations.

• Recycler work such as collecting, sorting, and processing materials such as paper, plastic, glass, and metal, with the goal of diverting waste from landfills and reducing environmental impact.

• Painter work, that applies paint and other coatings to surfaces, such as walls, buildings, furniture, or artistic canvases, to enhance their appearance or provide protection in both residential and commercial settings.

• Supervisor work that includes the work of overseeing and managing a team or group of employees to ensure that work is carried out efficiently, productively, and in accordance with company policies and objectives.

Cleaned and preprocessed dataConducted statistical tests for decision supportDeveloped machine learning models for predictionCollaborated on A/B tests, increased click-through

Education

UNASMOH/UNIVERSITY, HAITI - 2008

Major: Science of Education

High School DiplomaMajor: Mathematics Minor: Computer Science

Skills & abilities

• Bilingual

• Problem solving

• Communication

• Leadership

• Customer Service

• Spanish

• French

• Creole

• Computer Literacy

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