Customer Service Representative

PP

PARIS PROK

*********@*****.*** 971-***-**** Santa Rosa, CA 95401

I work best with people, whether helping or managing them. I have 3 years prior of customer service and I have six younger siblings so cleaning is never a problem. If I am put on a task I will make sure I do it properly and swiftly as well as in a timely manner. I respond quickly to people and I am able to determine what they like usually as well as what they need.

Product Knowledge

Data Collection

Report Generation

Complaint resolution

Appointment Scheduling

Account updating

Consultative Sales

Paperwork Processing

Scheduling

Customer Relations

Customer consulting

Conflict Resolution

Dispute Resolution

Sales closing

Delivery Scheduling

Calendaring

Shipping and receiving understanding

Problem-solving abilities

Team Development

Reading Comprehension

Sales expertise

Customer Service

Critical Thinking

Stock management

U-HAUL MOVING AND STORAGE OF

NORTHWEST SPARTANBURG

Spartanburg, South Carolina

Customer Service Representative

06/2022 - 06/2024

Provided excellent customer service to resolve customer complaints in a timely manner.

Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Provided accurate information about products and services to customers. Answered customer inquiries via phone, email, and chat. Repairing equipment as needed and cleaning equipment. Computer experience

Dennys Corp Spartanburg

Server

12/2023 - 01/2024

Accurately recorded orders on cash register and point-of-sale system. Prepared drinks according to standard recipes.

Took orders from customers accurately and in a timely manner. Handled money transactions accurately while following company procedures for handling cash payments.

Performed opening and closing duties such as setting up the dining area, restocking supplies.

Checked food before serving it to customers.

Ensured that each guest was served courteously, quickly, and efficiently. European food store Spartanburg, SC Assisted in training new employees on shift operations. Summary

Skills

Experience

Shift Leader

06/2021 - 06/2022

Resolved customer complaints promptly and professionally. Confirmed accuracy of daily sales reports before submitting them to management for review.

Helping customers with language barriers.

Santa Rosa Junior College Santa Rosa, CA

Associate of Science in Medical Radiologic Technology Expected in 08/2026

High Point Academy Spartanburg, SC

High School Diploma

05/2023

Education and Training

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