Customer Service Technician
Resume:
Gary P. Clause
**** **** ** *, ****** Acres, FL *3971 239-***-**** ********@*****.***
Employment Facilities Management Technician, State of FL Department of Management Services
**** ******** ***, *ort Myers, FL 33901
Dates From January 22, 2019 – To October 03, 2024
Reason for leaving – the agency had to make changes in downsizing, which included my position.
Personal Sabbatical
Dates From August 07, 2018 – To January 21, 2019
• Provided 24/7 in-home care for my grandson while parents established a steady home and employment.
Service Technician, Centurylink of FL
Lee and Collier Counties
Dates From February 12, 2002 – To August 06, 2018
• Reason for leaving – downsizing by new-owner company; early retirement.
Skills & Abilities • Customer Service – residential and commercial installation and repair of phone lines and service
• Customer Service – building tenants customer relations
• Outside service equipment installation, ground and utility pole
• Circuit Repair
• Bonding and Grounding
• Fiber Optic line installation and repair (replacement and splicing)
• Copper Wire line installation and repair (replacement and splicing)
• Central Office A/C Power maintenance
• Equipment Maintenance and Repair skills
• Troubleshooting abilities
• Experience in performing Preventive Maintenance tasks
• Knowledge of Industrial Maintenance practices
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Excellent time management and organizational skills
• Relevant technical certifications or training in maintenance-related field
Gary P. Clause
2 3008 36th ST W, Lehigh Acres, FL 33971 239-***-**** ********@*****.***
Education
Mariner High School – Cape Coral, FL – HS Diploma – ‘89 References Mary Resto
Centurylink Service Tech Supervisor
****.*****@***********.***
Matthew Mercer
DMS Building Operations Specialist
**************@*****.***
James Needham
HB Carbide – Lewiston, MI
*******.******@*****.***
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