Data Entry Clerk
Resume:
Hanadi Yafei
U X M a n a g e r S t r a t e g i s t
650-***-**** ***********@*****.*** Bay Area, Ca linkedin.com/in/hanadiyafei/ E X P ER T I S E S U M M A R Y
User Experience
Strategy
Product
Management
Design System
Design Thinking
UX Research
Agile Methodology
Leadership
Team Building
T EC H S K I L LS
SQL Server
JavaScript
AJAX
jQuery
RESTful
WebServic
es
MySQL
C#
With over 10+ years in product development and UX Architecture. Experience uncovering customer insights to stakeholders in support of positive user experiences, and strategic corporate business objectives.
Champion of cohesive end-to-end customer experience and data- driven cultures. Highly analytical, process-oriented, and efficient. An advocate of innovation. Lead the creation and governance of product narratives. Able to synthesize multiple sources of user testing feedback into meaningful actionable storylines. Collaborative with internal and external resources. Seamlessly able to establish cross- functional partnerships and processes.
E X P E R I EN C E
UX MANAGER
SAP, 2020 – PRESENT
Develop and grow the multidisciplinary UX/UI team to gain confidence and experience with communication, knowledge development, and collaboration to enable growth in their careers
Facilitate collaboration with global project team members including UI Leads, UX Designers, Product Managers, and Developers to forge and ensure integrity of solutions and needs of clients
Define and implement best practices to carry projects from ideation to production with high quality while meeting customer and business needs
Develop a plan to drive adoption of our Design System across teams
Build processes to integrate the design team into multiple product area SCRUM teams
Create UX and Design System JIRA projects to track, prioritize, triage and organize both UX team's work and Design System roadmap
Partner with Engineering and Product to increase adoption of our Design System across our SCRUM teams
SENIOR SOFTWARE ENGINEER MOBILE LEAD
SAP, 2020 – 2021
Contributed to building and maintaining a strong team- oriented environment
Manage contractors supporting the delivery of projects
Work with cross-functional teams as the interface between business and technology
Hanadi Yafei
U X M a n a g e r S t r a t e g i s t
650-***-**** ***********@*****.*** Bay Area, Ca linkedin.com/in/hanadiyafei/ E D UC A TI O N E X P ER I EN C E C O NT .
MASTER’S
DEGREE,
SOFTWARE
ENGINEERING
San Jose State
University
BACHELOR’S
DEGREE,
COMPTER
SCIENCE
King AbdulAziz
University
DESIGN THINKING:
UNDERSTANDING
THE PROCESS
SAP
BECOMING A UX
STRATEGIST
Nielsen Norman
Group
UX DEEP DIVE
FOUNDATIONAL
RESEARCH
UX DESIGN: 3
CREATING
PERSONAS
SENIOR SOFTWARE ENGINEER
SAP Litmos, 2014 – 2020
Manage agile software delivery teams focusing on iOS and Android apps while partnering with Product owners
Collaborate with QA engineers to create mobile automation framework
Coordinate and manage development, maintenance and release of mobile applications
Lead and participate in technical, design, and product decisions
Coordinated and led integration of build process SOFTWARE ENGINEER
Posiq, 2013 – 2014
EMAIL CAMPAIGNS:
Designed and developed email creation, delivery, and landing pages components for Posiq’s email campaigns system. Each component integrated with external email APIs through REST services.
Collaborated with Product Managers and QA and performed software reviews.
Member of agile development team with sprints ranging from 2-4 weeks.
Technical environment used includes C#, RabbitMQ messaging protocol, REST web services, MySQL, JSON, Backbone JS. WEBSITE ADMIN:
Designed and developed 70% of the total features in the website which enables the support team to administer client information and configurations.
Designed and developed a feature which allows bulk points or offers granting to a large number of our clients’ guests using RabbitMQ messaging and Redis NoSQL.
Technical environment includes C#, MVC, jQuery, MySQL, REDIS JSON message exchanges.
SOFTWARE DEVELOPER GIS DEVELOPER
Government, 2008 – 2011
Developed the News and Events, and Search Section of Knowledge Center and built an advanced search module and results page templates.
Developed a Web Map Service which dynamically produces a spatially referenced map of a client-specified area of interest and conforms to the Open Geospatial Consortium Web Map Service standard.
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