Customer Service Representative
Resume:
Sherika Lee
Arlington, TX *****
****************@*****.***
Strong, driven, motivated young adult with exceptional verbal and written communication skills. I am a team player, but I also work well individually. Also I can multi-task and I thrive in a deadline driven environment. I'm very detailed oriented, a fast learner and welcome challenges. Work Experience
Work From Home Customer Service Representative
Spectrum-Arlington, TX
November 2023 to June 2024
• Provided sales and customer service assistance to walk-in traffic
• Responded to telephone and in-person requests for information.
• Used consultative sales approach to understand and meet customer needs. Machine Operator
Refresco-Fort Worth, TX
May 2018 to October 2022
• Setting up and adjusting machinery:Prepare machinery for daily use, and make adjustments to improve performance
• Operating machinery:Follow instructions, and operate machinery safely and efficiently
• Maintaining machinery:Inspect machinery for safety issues, and perform minor calibrations and repairs
• Quality control:Check output for mistakes or flaws, and keep records of approved and defective units Shift Leader
Wendy's-Fort Worth, TX
February 2015 to June 2018
Directs and oversees the business of the assigned facilities within a defined area through effective leadership and management of customer service, quality care, marketing, and responsible fiscal management.
Package Handler
Amazon Warehouse-Fort Worth, TX
January 2013 to November 2015
• Receiving and preparing inventory:Unloading stock deliveries and putting away inventory
• Packing and labeling packages:Placing items into packages, confirming packaging labels, and using packing materials
• Sorting and scanning packages:Using handheld devices and scanners to sort packages, read barcodes, and prepare orders
• Building and transporting pallets and packages:Stacking packages on pallets, building pallets, and using carts, dollies, and hand trucks to move items
• Loading packages into trucks:Loading boxes into trucks for shipment
• Following instructions:Viewing prompts on screens and following written and verbal instructions Education
High school diploma
Wossman High School - Monroe, LA
August 2008 to May 2011
Skills
• Crew Member
• Machine operator
• Time management
• Cashiering
• Live chat
• Cash Handling
• Mac OS
• Stocking
• Guest Services
• Microsoft Word
• Customer service
• Shift Management
• Merchandising
• Typing
• Fast Food
• Upselling
• Sales
• Warehouse experience
• Retail Sales
• Software troubleshooting
Contact this candidate