System Test Quality Assurance

EDUCATION

B.S., Bachelor of Science in Electrical Engineering: Old Dominion University, Norfolk, VA

Engineering Science: Montgomery College, Takoma Park, MD

Agile SAFe Training: 2023

Certificate of Training: LUMA Institute Certified, Rational Unified Process (RUP)

DHS Trusted Tester Certificates:

DHS Trusted Tester: Section 508 Standards for Web – Completed: April, 2024

DHS Trusted Tester: Trusted Tester Testing Tools – Completed: April, 2024

DHS Trusted Tester: Trusted Tester 5 Certification - In progress, 2024

DHS 508 Accessibility Certificates:

Authoring Accessible Microsoft Excel, Word, PowerPoint, and PDF Documents – Feb, 2024

Procuring Section 508 Conformant Products – Feb, 2024

What is Section 508 and Why is it Important? – Feb, 2024

SUMMARY

Over 20 years of experience as a System Test/Quality Assurance Manager, proficient in Agile Testing Methodology, Waterfall Cycle and Software Development Life Cycle (SDLC). Experienced in establishing ISO 9000 procedures for test team. Established various Incremental Test Levels: Functional Testing, System Testing, End to End Testing, Regression Testing, Stress Testing, Load testing and User Acceptance Testing. Experienced with Client Server and Web Testing. Experienced in System Test planning, Requirement Tracking, Requirement Testing and Validation. Established test phases in the test cycle: analysis and test planning phase, test preparation phase, and test execution phase. Experienced in implementing the Rational Unified Process (RUP) to manage test deliverables, System Test scheduling, planning, monitoring, coordinating, and test execution.

TECHNICAL EXPERTISE

Methodology: Agile, SCRUM, Kanban, SDLC, Waterfall Cycle

Testing Tools: JIRA, Postman, Collibra, Selenium, Cucumber, Version One, Quality Center, Mercury Test Tools (, Test Director), Rational ReqPro, Rational Test Manager, Compuware test Suite, Rational Clearquest, TOAD, PVCS Tracker, PVCS Manager, QA Run, QA Track, QA Director, Action Request System, DOORS, Textpad, MS Query, Embarcadero Rapid SQL, ClearCase, ClearView.

Database: Oracle

EXPERIENCE

Irby, llc (Part-Time Consultant)

Senior Accessibility Tester 01/2024 – 06/2024

Tested software, hardware mobile and other non-software devices.

Assisted and created detailed in-depth Accessibility analysis, in-house guidance, Accessibility specifications, and Accessibility remediation plans while documenting all findings and recommendations with the Section 508/WCAG 2.1 AA standards and internal policy standards.

Accessibility testing of web-based application. Used WAI-ARIA, ANDI and Lighthouse to verify test scenarios, reviewed code using Lighthouse, and captured test results in Excel.

Created and tested scripts for PDFs, Word and other non-web based artifacts.

Accessibility Testing of off-brand android monitors, tablets, and mobile devices.

Assisted in writing accessibility VPAT reports.

Created and assisted deliverables for VPAT accessibility test reports, remediation reports and defect recording.

Assisted in writing and updating test results reports for Independent Verification & Validation (IV&V) findings.

Managing and compiling MSR’s, WSR’s, and other high level and in-depth reviews of internal UX/UI/Accessibility user interface designs and mock-ups, internal and external artifacts, internal prototypes, and design and UX/UI system patterns. Creating and compiling comprehensive delivery of high-level reports, summaries and recommendations for attaining inclusivity and accessibility.

Freddie Mac. McLean, VA (Full Time Employee) 11/2021 – 11/16/2023

Randstad at Freddie Mac (Contractor) 06/2019 - 11/2021

Senior Change Management Operations

Member of the Loan Product Advisor (LPA) Agile/Dev Op team. Performed Change Management duties to identify risks, created Business Information Requests (BIR) in Collibra to capture information of new datapoints that will be deployed in the Production environment, and performed manual testing.

Ensured that all requirement changes are aligned between applications and its microservices. This helps to ensure that all stakeholders upstream and downstream are aware of upcoming changes and have an opportunity to assess the impact of the changes on their applications and services.

Created deployment tickets to inform the Production Support team of upcoming changes to be deployed in Production/Live environment. These tickets outline the changes and test scenarios what needs to be validated in order to provide a ‘Go’ decision.

Created Business Information Requests (BIR) in Collibra to capture information of new datapoints that will be deployed in the Production environment.

Tracked and triaged defects with the team for analysis in order to come up with the best course of action.

Analyzed User Stories, created test scenarios, and performed test execution. Presented test results to the team for review and approval.

Manual and API testing using Postman. Updated XML files.

Freddie Mac. McLean, VA 10/2017 – 06/2019

Test Lead, Randstad.

As Test Lead, responsible for managing and leading various testing activities for teams composed of 3 to 12 testers. Proficient in leading the complete QA lifecycle including QA processes, Test Strategies, Test Planning, Risk Assessment, forecasting LOE’s, task allocation and status reporting.

Expertise in Test Analysis, Requirements Analysis, System Testing, Regression Testing and End-to-End testing. Excellent leadership and analytical capabilities. Quick learner and highly motivated contributor to the project’s success.

Freddie Mac. McLean, VA 11/2014 – 6/2017

Test Lead, eSolutions.

As Test Lead, responsible for managing and leading various testing activities for a team of up to 25 testers. Responsible for testing requirements of a financial application that processes complex financial transactions and business rules for Freddie Mac to issue financing for securities.

Responsible for creating test artifacts such as Test Strategy, Test Plan, System Test Project Plan, Risk Assessment Document and Final Test Status Report. Responsible for providing daily System Test metrics report on testing activities to various stakeholder groups.

Fannie Mae, Reston, VA 11/2011 – 11/2014

Test Lead, Consultant for COLLABERA

As Test Lead, responsible for managing and leading various System Test activities.

Responsible for testing requirements of a financial application that processes complex financial transactions and business rules for Fannie Mae to issue financing for securities.

Lead a team of 8 testers to create test cases/scripts, perform test execution and discover defects.

Northrop Grumman, Charlottesville, VA 02/2011 – 08/2011

Senior Test Engineer, Consultant for APR

Member of a test team responsible for performing testing of an Integrated Power System used on Naval Vessels. Created and executed automated test scripts used to validate Integrated Power System.

Created electrical plants configurations using Model/Simulator application.

Fannie Mae, Herndon, VA 04/2005 – 12/2010

Senior Tester/Test Lead, Consultant for CELERITY

Member of a test team, responsible for testing a Web based financial application that requires complex financial transactions and business rules for Fannie Mae to issue financing for securities.

Performed Functional Testing, System Testing, End-to-End testing, Integrated Testing, verified and validated Flat files and XML files. Trained junior testers with testing different financial applications.

Freddie Mac, McLean VA 03/2004 – 04/2005

Test Lead – Consultant for CELERITY

Test Lead responsible for leading a team of 5 testers to test a client/server application that enables Freddie Mac to allocate specific pools that back a Giant to a Real Estate Mortgage Investment Conduit (REMIC).

Supervised the entire testing effort from initial conception to the current testing phase.

Created a Test Plan, Requirement Traceability Matrix, Test Scenarios and Test Scripts. Used Test Manager to create test scripts and test cases. Used ClearQuest to track defects.

American Management Services (AMS), Fairfax, VA 9/2003 – 03/2004

Test Lead, Consultant for Systems Engineering Services

Tested Momentum®, an ERP financial management system designed for federal government agencies.

Participated in the development of the process engineering plans. Established industry standard best practices to test Momentum®.

Reviewed Use Cases and created Test Cases and Scripts using Rational Test Manager.

Fannie Mae, Bethesda, MD 10/2002 – 9/2003

Senior Test Engineer, Consultant for AJILON

Member of a test team, responsible for testing a Web based financial application that requires complex financial transactions and business rules for Fannie Mae to issue financing for securities.

Created test scripts, managed documents and performed manual testing using Test Director, tracked Problem Reports (PRs) using ClearQuest.

Performed Peer Reviews, presented test documents to end users and conducted walkthroughs.

ARBROS Communications, Silver Spring, MD 1/2000 – 10/2002

Manager, System Test

Managed a Telecom Billing System, proficient in Software Testing Methodologies, and Software Testing Life Cycle. Trained testers on testing methodologies.

Met with customers to review requirements; analyze requirements specification; wrote test plans; wrote detailed test procedures; created test data; performed baseline testing; performed software integration testing; perform systems integration testing.

Planned System Testing, Regression Testing, Requirement Tracking, Creating Test Plans, Test Cases, Test Scenarios, and Test Scripts. Planned and coordinated User Acceptance Testing.

Johnston McLamb Case Solutions, Chantilly, VA 12/1998– 1/2000

Senior Software Systems Tester

Tested a Budget Preparation and Analyses System application for various departments of the State of Maryland to prepare and analyze their annual fiscal budget.

Developed and executed manual test scripts. Performed manual testing of the application.

UUNET, Inc, Falls Church 7/1998 – 12/1998

Senior Software Tester, Consultant for MODIS

GUI/Functional testing of Peering Request Tracking System software application to properly document all Internet Service Provider peering agreements for the backbone circuit. WEB based application.

GUI/Functional testing of software application to help track and manage the installation of new hubs or adding capacity to the existing hub in the backbone.

Submitted Test Status Reports to project manager and project team. Maintained discrepancy reports and enhancement requests using an automated tracking tool (PVCS Tracker).

Cable and Wireless Inc., Vienna, VA 10/1997 – 7/1998

Senior Software Tester Engineer

Performed duties of Test Lead/Senior Tester during integrated system testing of an on-line order entry Customer Information Billing and Provisioning System. Coordinated with QA team to develop test cases. Insured that all QA testers understood the requirements for testing the application.

Developed and executed Traceability Matrix, verified and validated test results of call detail records based on requirement documents for new business service to customers.

Executed and coordinated daily testing activities in order to ensure completion of test. Met daily with testers, to give direction and obtain test status. Escalated issues proactively to management. Verified that all issues were updated daily or as new status became available.

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