AMY PETERSON
CONTACT
PHONE:
EMAIL:
***********@*****.***
Seeking a rewarding career opportunity with a company that has potential for longevity, growth and a rewarding career path.
EDUCATION
1992 GED
1993 Southeast Community College Lincoln, NE
WORK EXPERIENCE
Hart and Arndt Family Health
Scheduling/Administrative Assistant
October 2020 – August 2021
Maximized efficient office operations by scheduling for 5 nurse practitioners in a rapidly growing office. Bringing on many new patients including the entering of demographics and verification of insurance coverages. Point of contact for all new patient packets. Scanning documents, insurance cards and ID’s. Entering all medical history and medications before first appointment. General administrative duties including scanning, faxing, electronic filing and email correspondence with new and existing patients. Scheduling appointments and handling general office questions. Use of ECW medical software and Microsoft office,
Primary Care Partners - Front Office Scheduler
May 2018–October 2020
Head scheduler for 12 medical providers at 2 offices. Customer Service. Data entry of new patients and verification of insurance. Greeting and checking in patients. Managing a multi-line phone system to transfer nursing, triage, as well as billing and provider calls. Managing reschedules with patients for all providers based on patient and provider needs.
Use of EMDs medical software and Phreesia check in software.
ALN Medical Management - Billing Specialist
June 2017–May 2018
Medical billing for 3 offices. Processing Insurance claims for private and employer insurance. Processing and follow-up on payer denials. Writing appeals. Locating and contacting multiple insurance companies.
Research and resolve client billing problems. Data entry, customer care including collections and refunds.
Use of ECW for providers, ADP for payroll and all interoffice correspondence. Proficient in Office, Outlook, One Note, Word and Excel.
Dell Services (NTT Data)/ Blue Cross Blue Shield – ITS Claims Processor
October 2012–June 2017
Processing specialty Medicare claims, including researching the claims for proper pricing in each state or country. Specialized in medical records review for the ITS Team.
Use of Blue 2 a specialty software for BCBSM, as well as IKA, TPXM3270 claims software and Kronos payroll software.
Grafton and Associates, PC – Administrative Assistant
September 2011 to August 2012
Administrative and clerical duties. Processing Tax Returns, Processing BSA, ACH and IS reviews for clients. Scheduling appointments, answering a multi-line phone system as well as preparing mass mailings and ordering supplies.
Use of Outlook, Word, Excel and Accounting Software CS Engagement and Tax Software Ultra Tax.
SKILLS
Microsoft Office, Word, Excel, Outlook and One Note’
Multi-Line Phone Systems
Kronos
Medical Billing
eClincal Works
Clerical Work
Data Entry
REFERENCES
Lon Hollibaugh 402-***-**** 4701 Huntington Ave. Lincoln, NE. 68504
Lindsey McClain 402-***-**** 900 Lakeshore Dr. Lincoln, NE 68528
Rachelle Beeman 402-***-**** 2311 Chanticleer Cir. 68521
Darin Whatcott 712-***-**** 403 Railroad Ave. Glenwood, IA. 51534