Administrative Assistant Body Shop
Resume:
DANA SMART
EXPERIENCED ADMINISTRATIVE
ASSISTANT/TRANSPORTAION MANAGER
CONTACT
[J 518-***-****
DX] ***********@*****.***
Q 1034 E 96th Street, Brooklyn NY 11236 ¢
SKILLS
Project management.
Attention to detail.
Computer and technology proficient.
Multitasking and time management.
EDUCATION
Associates ¢
Knox Community College
2008-2010
Business Administration
PROFILE
Meticulous and systematic Administrative Assistant skilled in organizing, planning
and managing daily office needs. Bringing solid expertise in coordinating staff,
documents, reports and records, handling correspondence and meeting company
goals. Skilled in oral and written communication, team leadership and relationship
building.
WORK EXPERIENCE
Body Shop
Coordinator/Transportation Manager
BROOKLYN CHRYSLER JEEP DODGE RAM 2022-2024
¢ Hires, trains, motivates and monitors the performance of all body shop
employees.
e Prepares and administers an annual operating budget for the body shop.
e Directs and schedules the work of all body shop employees.
e Establishes and maintains good working relationships with insurance adjusters.
e Responsible for estimating and implementing repair plans for each vehicle.
« Coordinate and evaluate parts and collision needs.
e Supervised over 50 Loaner Vehicles, managing the inventory and availability of
vehicles, including purchasing, selling, leasing and repairing; setting and
monitoring rates, discounts, and promotions based on market demand.
Administrative Assistant
SHINDA MANAGEMENT CORPORATION 2017-2020
e Provided secretarial and office management support while building cooperative
working relationships.
e Collaborated with management staff in meetings, took meticulous notes and
distributed minutes to attendees.
« Drafted professional business documents for various managers and executives.
e Developed administrative processes to achieve organizational objectives and
improve office efficiency.
« Greeted visitors and callers daily to handle questions or direct to appropriate
staff.
Customer Service Associate
GLITZZY HAIR INC 2014-2016
e Greeted customers and responded to information requests.
e Handled customer complaints and concerns promptly, escalating complex
issues to direct supervisor for quick resolution.
e Provided outstanding service to new and long-standing customers by attending
closely to concerns and developing solutions.
e Responsible for large amounts of cash and balanced cash drawer daily within
prescribed balancing guidelines.
e Relayed customer feedback to cross-functional teams to improve products and
services.
e Assisted in budget preparation and expense tracking, which helped reduce costs
by 15%.
Contact this candidate