Customer Service Machine Operator
Resume:
Renee Gray
Killeen, TX *****
******.******@*****.***
Work Experience
EVS Housekeeping
Crothall Healthcare-Austin, TX
June 2024 to Present
As an EVS worker in a children’s hospital I clean and disinfect rooms, bathrooms, floors, walls, windows, and furniture. I also clean common areas like lobbies, lounges, and dining areas. An Environmental Services (EVS) we clean, disinfect, and maintaining facilities to ensure a safe and clean environment for patients, staff, and visitors.
Delivery Driver\Shopper
DoorDash/instacart\Uber Eats-Austin, TX
July 2020 to Present
Communicate effectively with customers about their orders. Make good substitutions for customers, if they do not already have their own. Work in a timely manner.
Locate and package customers items/handle with care. Be respectful and kind with the employees of the stores and restaurant go into. My ratings for Instacart shopper are a 4.8.
My rating for door dash is 4.92
Embroidery Machine Operator
USAAM-Killeen, TX
August 2023 to June 2024
- Take care of embroidery machines
- Embroidery on hats,scarfs,polos,jackets, and beanies for military
- Attention to detail
- Packing and shipping items
-Make Military name tapes for soldiers
- Work in a timely manner
Embroidery Machine Operator
Military Customs-Fort Cavazos, TX
July 2022 to June 2023
Excellent customer service skills. We deal with many people, as well as high ranking individuals on a daily basis.
Take embroidery orders for our soldiers and veterans. Operate embroidery machines.
Finish orders in a timely manner, we have a deadline to meet for all orders. Handle all forms of payments.
Working in a fast-paced environment as sometimes we are really busy. House Cleaner
Every last detail cleaning LLC-Killeen, TX
January 2021 to October 2021
Excellent customer skills as we are in clients homes and working in their personal space. Worked efficiently without supervision.
Sanitized toilets, sinks, showers, and kitchen surfaces. Sweeping, vacuuming, and mopping all types of floors. Spot cleaning door frames.
Used appropriate cleaning products effectively.
Militaty Customs
AAFES Exchange Service-Fort Cavazos, TX
June 2020 to September 2020
Greet customers.
Handle the cash register (taking money in cash, debit, and credit forms of payment). Taking embroidery orders for soldiers and veterans. Fulfill orders by the due time frames.
Sewing Velcro to the name tapes.
Be able to work in a fast-paced environment.
Excellent customer service skills.
Crew Member
Wendys-Copperas Cove, TX
August 2019 to May 2020
Greet Customers and remain respectful
Have great customer service skills
Take customer orders and cash/ debit card payment
Count cash drawer begging and end of workday
Serve food to customers
Make customer sandwiches
Some maintenance work on wends equipment
Use grill, fryers, stoves, and oven to cook customers food Load and unload Wendy truck two days a week
House Cleaner
Private: Mr.Collins-Killeen, TX
August 2019 to May 2020
As Mr. Collins private housekeeper I had the duties of doing his slight work around the house. I cleaned the kitchen as well, as cooked and prepared his meals for the week. I picked up his medication for him and did his grocery shopping. Used cleaning products effectively and correctly, especially since he was elderly. I went to his house 3-4 times a week and we had a weekly schedule regarding everything that needed to be done for that day. A great attention to detail and effective communication. CNA
Elite Nurse Aide Training-Killeen, TX
November 2014 to July 2019
As an energetic and reliable CNA, I have a very high attention to detail. Assisting 5-30 elderly and elderly dementia residents' patients daily. I have worked in multiple nursing homes. Experience ranging 5+ years. Documented all care. Provided patients/residents with care and companionship. Checked vital signs. Made beds. Cleaned and sanitized rooms. Performed post-mortem care, if needed Customer Service Representative
GC Services-Copperas Cove, TX
February 2012 to October 2014
• Built rapport with customers through active listening, empathy, and personalized interactions
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
Education
High school diploma in General Studeis
Crossroads High School - Copperas Cove, TX
August 2019 to Present
High school diploma
Skills
• Load & Unload
• Cooking
• Meal Preparation
• Caregiving
• Patient Care
• Dementia Care
• Cleaning Experience
• Laundry
• Embrodiery (2 years)
• Customer Service (10+ years)
• Money Handling (2 years)
• Listening and Communication Skills (10+ years)
• Food Preparation
• Custodial experience
• Multitasking (10+ years)
• Time management (9 years)
• Communication (9 years)
• Team Work & Independent Work (9 years)
• Attention to Detail (4 years)
• Patience (10+ years)
• Organizational skills
• Customer service
• Communication skills
• Commercial cleaning
• Residential cleaning
Certifications and Licenses
CNA
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