Data Entry Quality Assurance
Resume:
Laura Lynn Lewis
Hendersonville NC 28792
*****.********@*****.***
Secure a responsible career opportunity to fully utilize my training and skills, while
making a significant contribution to the success of the company.
E x p e r i e n c e
Spartanburg Imports
Equity Manager
May 2024- current
I oversee the process of converting service customers into sales. When customers come in for
service, I present them with proposals to upgrade to the latest vehicle models. I’ve refined this
approach to achieve the highest conversion rate from service to sales in the country.
Hunter Auto Group
Equity Manager
December 2015-May 2024
I am responsible for upgrading service customers to sales. When customers come in for service,
I provide them with a proposal to upgrade to the newest model vehicle. I have perfected this
process to the extent of having the most sales converted from service in the country. I am also
the product specialist. I invite customers to come back to the dealership two weeks after their
purchase to allow me to review their new vehicle with them. I am also trained to sell vehicles. I
have been the floor manager and accessory manager at Hunter Auto Group.
Palmetto GBA/Blue Cross Blue Shield
Data Entry Coordinator
2012-2015
I keyed all claims that are processed into the I-Flow system. I also helped with processing
provider disk which entails uploading the beneficiary's information into the correct workflow
within IFlow. I made the schedules for my team. I worked every I-Flow (system) move. I was the
coordinator for the CPI committee. I ensured SLA are met in every workflow, managed how
associates are working, and worked with operational areas (customers) daily to help all areas
be consistent.
Blue Cross Blue Shield
Quality Assurance Analyst
2010-2012
I was responsible for checking all new hires' claims for input control. I was also responsible for
proofing claims in which data entry keyed. I made up daily spreadsheets for the managers of
their employees and their error rates.
SteepleChase Bar and Grill
May 2000- August 2015
I was responsible for providing customers with the utmost best quality dining experience. Also
responsible for bartending. I was responsible for providing a clean and orderly dining hall. This
includes all the responsibilities for opening and closing the restaurant.
Education
North Central High School- diploma
Class of 2002
Central Carolina- 2 years computer technology
References
Aaron Jones
Owner of Toyota of Florence
Tabitha Aday
Blue Cross Blue Shield
Lisa Cooper
Blue Cross Blue Shield
Contact this candidate