DARRYL T SHELTON
Nashville, TN *****
SUMMARY
Ten years of experience and responsibility with documented success in all areas of management at various organization levels including Administrative Assistant, Data Entry, Billing Coordinator, Document processor.
Experienced in all aspects of the billing process.
Major strengths in billing, payment processing, data entry, inventory control, retention, collections, planning, problem solving, document control, contracts, time management and customer service.
Computer literate in all popular office software programs, including MS Word, Excel, Outlook, Word Perfect, Lotus Notes.
Technical Qualifications
40 WPM.
Document Processing.
Clerical activities.
Mailroom clerk.
Data entry.
Sales.
Warehouse.
Good Communication Skills.
Proficient in MS Office Suite.
10-key.
Excel.
Microsoft word
EMPLOYMENT HISTORY
Ricoh, Nashville, TN 9/2023-Present
Administrative Assistant/Mail Clerk
Answer phones, billing for certain places, Back up for Transportation, File, use of excel and word.
Manage Calendar meetings.
Monitor and manage budget, schedule, and work activities of the day.
Assist with daily operations, executing, and coordinating all the office activities.
Data Entry in Excel of client’s information
Tracking data for updates if necessary
Tracking data for verification /updates
Handled high end scanning machines and Scanned documents.
Responsible for answering incoming customer calls regarding billing issues.
Scanned documents – Commercial Scanner for billing.
Mailroom clerk Handle incoming and outgoing mail.
Make runs to different court in the downtown area.
Keep track of supplies
Stock copy centres.
Express, Nashville, TN 4/2023- 9/2023
Office Coordinator
Assist with daily operations of an in-home personal care corporation.
Responsibilities and Clerical tasks (e.g., data entry, filing, inventory control, Scanning files, records management, financial records in QuickBooks and billing) and Claims.
Monitor worker’s attendance and schedules, also their performance.
Provides general administrative support to one or more managers.
Assists in special projects as assigned.
Coordinates meetings, maintains calendars, makes travel arrangements, etc.,
Prepare case of hospital supplies for use.
Keep thing clean and straight.
Assist Manger with any task needed.
Fortitude, Brentwood, TN 11/2022-04/2023
Billing Coordinator
Perform group Billing activity.
Greets visitors, answer multi phone lines, transfer calls, take messages, typing reports, scanning, and printing material, faxing, filing, proofreading, and editing reports, and documents, purging of old files, enter information on Database, routing information to others, outgoing and incoming mail, print labels for mail, prepares case files and folders for new and repeating offenders.
Assist others when needed.
Asset Management Coordinator for inventory of equipment for all employees in the office.
Processing Payment through a varied of systems (AWD, Mainframe, R360, Sap, Agent desktop)
Made payments for government allotment, though reading an excel sheet and transferring the information to the mainframe.
Processing Letters to customers to correct there sent in payments.
Used extensive Excel and Microsoft word for daily worked activity.
Gap, Nashville, TN 04/2022-11/2022
Scanner Assistant
Perform packages closing activities for shipment.
Used RF scanner to insure correct order for shipment.
Supported customer requests for specialized billing services not accommodated systemically, preparing supplementary documentation as requested by customers to accompany invoices.
Involve in Assembly activity.
Assemble Light fixture.
Maintain workstation supplies and kept are clean.
Aegis, Nashville, TN 10/2021-04/2022
Assistant
Responsibilities include receiving shipment and verifying receiving samples, labelling.
Open Packages containing samples prepping for testing.
Quovant, Nashville, TN 06/2021-10/2021
Client Specialist
Responsible for Confirm Payment form different clients.
Formatting Forms using Microsoft word and excel for different clients.
Attended company meetings.
Looking for projects 02/2021-06/2021
DXC, Nashville, TN 07/2018 – 02/2021
Senior Document Processor/Administrative Assistant
Preparing and Handling mails. Scanning to Awd System. Correcting and redirecting errors in Awd.
Assisting manager with any special task needed.
Reviewed applications for completeness, accuracy, and compliance with regulations and met with applicants to obtain missing information followed by adding it to system.
Compiled, sorted and verified the accuracy of data before it was entered.
Compared data with source documents, or re-entered data in verification format to detect errors.
Stored completed documents in appropriate locations using Excel.
Managed and generated reports in Microsoft Excel to track production for internal records.
Identified and classified documents and other electronic content according to varying characteristics such as security
Reviewed incoming loan requests, noting pertinent information to determine approval or denial status based on established guidelines and procedures.
Researched and processed borrower information while meeting strict time constraints.
Entered loan information data.
Responsible for customer data entry
Document Processing. Data entry, Microsoft app, outlook, Word and work modules in the DXC university. Microsoft teams, skype.
Coordinated shipping arrangements and organized itineraries.
Monitored office workflow to ensure efficiency of staff.
Reviewed applications for completeness, accuracy, and compliance with regulations and met with applicants to obtain missing information followed by adding it to system.
Compiled, sorted and verified the accuracy of data before it was entered.
Compared data with source documents, or re-entered data in verification format to detect errors.
Stored completed documents in appropriate locations.
Organized and coordinated courier systems training.
Entered loan information data.
Responsible for customer data entry
Emailed employees regarding incoming mail whenever necessary.
Prep Work from printer for inspection, running meter for mailing.
Run inserter, for metering mail.
Prepare mail for pick up.
Arco Service corporation Nashville, TN 04/2017 – 10/2017
Record specialist, Iron Mountain.
Pull records for destruction or for customer’s use, put new files in locations for reuse.
Coordinated shipping arrangements and organized itineraries.
Monitored office workflow to ensure efficiency of staff.
Organized and coordinated courier systems training.
Emailed employees regarding incoming mail whenever necessary.
United Methodist Publishing House, Nashville, TN 07/2015 – 04/2017
Warehouse Associate.
Responsible for Shipping packages.
Handled correcting packing errors.
Calling truck freight line for delivery of shipments, processing bolls for deliveries.
Responsible for driver interaction.
Assisting Manager with any special task.
Atlas Management, Nashville, TN 03/2015 - 06/2015
Sales Agent.
Sale downgraded or disconnected services of Comcast.
Outbound call centre.
P&E Distributors, Nashville, TN 04/2014 – 02/2015
Warehouse Associate.
Check pulled orders for correction before truck run deliveries.
Pull orders.
Managed driver interaction for deliveries.
Used email for work interaction efficiency.
Assist Manager with any task needed.
Saks 5th Avenue (TNDC), Laverne, TN 07/2012 – 01/2014
Warehouse Associate.
Responsible material handler.
Performed activities as Packer or packaging activities.
Schedule package transfer.
Responsible for receiving packages.
Managed stocking.
Cleaning.
Education:
High School diploma Degree, Hill wood High School 1997