Customer Service High School

Anthony Aldape

**** * **** ***, ********* IL ****5

Cell Phone: 708-***-****

***************@*****.***

PROFESSIONAL PROFILE

Bilingual, enthusiastic, reliable, responsible, confident, attentive, patient, ability to work well under pressure. detail-oriented individual with strong communication skills, hard working, problem solving skills, highly motivated,, solve problems and build lasting relationships EXPERIENCE

Olivia's Family Restaurant Dolton, IL 2021-Present Manager

● In charge of Inventory

● In charge of Front and Back Staff Scheduling

● Cash Handling

● Customer Service

● In charge of opening and closing the restaurant

● In charge of maintaining a clean environment for staff

● Responsible for events at the restaurant

● In charge of hiring front and back staff

● Ensure customer satisfaction

● Resolving and handling customer complaints

● Overseeing food preparation

aldape Lawncare company Crete IL, 60417

● In charge of Invoices

● snow plowing

● landscaper

● tree removal

● trim on bushes/ trees

● planting flowers/bushes/ trees

● patio builder

● gravel

● laying new grass

EDUCATION AND TRAINING

Bloom High School, Chicago Heights, Illinois

• High School Diploma 2018

Roosevelt University 2018-2022

● need one more course to graduate

VOLUNTEERING

Olivia's Family Restaurant/ Village of Dolton Dolton, IL 2021- Present

● Assisted in buying toys and distributing toys for the kids in the community

● Back to School- Assisted in distributing backpacks and school supplies for the kids

● Easter Egg Hunt- Provided activities for the kids of the community

● Thanksgiving Dinner at Dolton- Helped and donated and serve food to the community ● Christmas Give Away- Donated and helped give away Coats for the kids of the community OTHER SKILLS

• Excellent communication and people skills

• Self-starter

• Quick learner, reliable, and organized

• Proficient in Microsoft Word, Excel, PowerPoint

• Pleasant and professional interpersonal skills

• Ability to multitask, learn and utilize new skills

• Strong analytical and organizational skills

• Proficient in Spanish

Contact this candidate