Customer Service Project Manager

Jordan L.Bute

**********@*****.***

Objective Facilitate a healthy environment to communicate and assist

through the fulfillment of adaptive goals and

requirements; while responding to the environment

of active conditions and responsibilities of those around me.

Skills Tools: Pallet jack, Forklift, Power Tools

Computer Proficiencies: Word, Works, Access, Excel, Outlook, Adobe Illustrator, Quark, Power Point

Programs: Move For Hunger, Live Performance, Milwaukee Running Group

Learned Instruments Include Guitar, Piano, Ukulele

Experience

AW2 Logistics 09/15-present

Logistics Coordinator

Responsible for scheduling pickups at customers facilities, arranging delivery appointments for all inbound drivers with source point destination; and maintaining relationships with vendors in all areas of inbound trucking.

Worked with local contractors and guests to locate contacts and secured main entrance with active protocol management.

Coordination of projects with customers and project managers, while making updates to AW2 Logistics and other carriers.

Maintained database with updates to schedule and outbound commodities with 90% accuracy while planning company events.

Maintained high customer service satisfaction when engaged in dialog through the project manager and when drivers necessitated cross communication.

Ace Worldwide 02/10-08/15

Move Coordinator/Warehouse Maintenance

Responsible for origin service scheduling and customer service, and during peak

season, approximately 95 calls per day with survey scheduling rate of 15 per day.

Provided estimates, registrations, driver paperwork and scheduling in Atlas Net with

100% accuracy during peak season.

Worked in the Dash program to fulfill customer’s orders of medical gloves.

Obtained a forklift license.

Managed military account paperwork and documentation to consistently maintain

government compliance.

Address: 2853 S. 106th St. #110, West Allis, WI 53227 Phone: 815-***-****

Jordan L.Bute

Sycamore School District #427 06/08-06/09

Substitute Teacher of Art/Music/Special Education

DeKalb School District #428 02/09-05/09

Substitute Teacher of Language/Special Education

CTN Packing

Moving Furniture and packing household goods with high team and individual performance ratings.

Village Commons Bookstore 07/04-05/05

Accountable for accurate register.

Maintained inventory of store supplies.

Education 2007 Northern Illinois University DeKalb, IL

Emphasis on Painting, drawing, design

Four semesters of Spanish

Bachelor of Arts Degree

2003 Kishwaukee College

Emphasis on drawing and music composition

Associates of Art Degree

Accomplishments

Summated Mt. Whitney in 2009

“Rock ‘n’ Roll” Marathon for Move for Hunger in 2014

‘Images of Night and Day’ shown at Moxy’s 2008

Red Rock Canyon Marathon for Move for Hunger in 2015

Finished 3rd Overall in the Labor of Love 50 miler in 2015

Finished the 2017 Chicago Marathon while fundraising for Team Move for Hunger

Earned Continuing Education certificates in Music Therapy, Architecture and Music Production in 2017

Taught Beginners Guitar Lesson at the Contemporary Art Center in Las Vegas 2012

Gallery Sitter and Tour Guide for the Contemporary Art Center in Las Vegas 2011-13

Wrote/Recorded/&Produced Five Musical Albums and Designed all Art Direction

Performed at the Prelude to Summerfest ‘Open Mic’ at the Miramar Theatre in Milwaukee, WI

Performed at the House Café, Borders Bookstore and Java 101 in DeKalb, IL

Volunteer Music Therapist with Ascension Health at Wheaton Franciscan Health and Hospice.

Reference Josh Arends 815-***-****

Address: 2853 S. 106th St. #110 West Allis, WI 53227 Phone: 815-***-****

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