Case Manager Social Worker
Resume:
ANGELA CHAPMAN
SKILLS
• Case Assessments
• Coaching patients
• Problem Identification
• Intervention Plan
• Outcome Assessment
• Family and Patient Support
• Grant writing
• Crisis intervention
• Domestic violence intervention
LICENSES
LMSW License #: 58194 Expires
11/30/2024
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Certified Case Manager Commission
for Case Manager Certification License
#: 4252182 Expires 11/30/2025
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Care Case Manager well-versed in assessing patients with chronic medical conditions. Develops and facilitates care plan and advocates for patient to meet comprehensive health needs and promote enhanced outcomes, improved compliance and better patient self-management. Encourages optimum level of wellness and functional capability to benefit patient, health care delivery systems and various reimbursement sources. WORK HISTORY
September 2023 - August 2024
Social Worker River Oaks Nursing And Rehabilitation, 2416 NW 18th Street Fort Worth, Texas 76106
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
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Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
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Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
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Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
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Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
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Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
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Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
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Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
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Updated client documentation for accurate, compliant and current records.
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• Advocated for clients to assure respected rights and wishes. Helped clients develop new coping mechanisms and techniques to drive behavior modification.
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De-escalated stressful situations through individual and family crisis interventions.
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Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
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Monitored clients' progress and adapted treatment plans to meet changing needs.
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Documented client progress and activities in accordance with agency policies and procedures.
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Collaborated with other professionals to plan and coordinate care for clients.
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Assisted clients in identifying community resources and connecting with appropriate services.
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Administered assessments to identify clients' needs and establish treatment plans.
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• Monitored clients' progress to adjust treatment plans accordingly. CONTACT
Fort Worth, Texas 76102
*******.********@*****.***
Bold Profile
December 2022 - August 2023
Consultant Kindred Spirits Dog Rescue Texas, Dallas, TX June 2021 - July 2021
Social Worker Westminster Manor, Austin, TX
Interim contract to fulfill social work requirements in the SNF portion of Westminster Manor while the authorized social worker was on parental leave.
November 2016 - May 2020
Care/Case Manager Humana, Austin, TX
April 2015 - September 2016
Care/Case Manager Humana, Austin, TX
Participated in professional development and training opportunities to enhance clinical skills.
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• Analyzed problematic areas to provide recommendations and solutions Educated volunteers on organizational mission and goals to help employees achieve success
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Developed effective improvement plans in alignment with fundraising goals
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Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
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Delivered outstanding service to fosters and adopters to maintain and extend relationship for future business opportunities.
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Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
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• psychosocial and crisis intervention skills, quarterlies, and discharges
• disease management education
• mental status evaluations and liaison with family members. Care plan meetings were attended weekly and consisted of development of individual goals based on needs of residents and input from family members.
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• Evidenced -based criterion utilized.
Arrangement of dental clinics, podiatry appointments and hearing and vision clinics by the social worker and conducted at the facility.
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• Use of Point Click Care EHR software.
• Strong experience with complex case management
• Home visits or Assisted Living and Rehabilitation facility visits
• Psychosocial and crisis intervention skills
• Identify community resources and service needs
• Facilitate appropriate referrals as needed in timely manner
• Development of Individual Care Plans based on measurable outcomes
• Motivational interviewing techniques utilized with clients Education of client and family on management of chronic medical conditions
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Coordination of care and services such as medical appointments and in- home care
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• Training of in-home caregivers
• Use of proprietary Humana EHR software for client documentation
• Care management with geriatric and special needs population Assess client needs, serve as client advocate and liaison with the medical community
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• link clients with local and national resources
Telephonic meetings with primary care physicians, specialists, and nurse practitioners
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Primary focus of the program to identify complex case management clients and to reduce return to hospital
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• Use of proprietary Humana EHR software for client documentation EDUCATION
June 2013
Master of Science Social Work
Texas State University, San Marcos, TX
August 1980
Master of Science Adult Development And Aging
University of North Texas, Denton, TX
August 1975
Bachelor of Science Social Work
University of North Texas, Denton, TX
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