Data Entry Customer Service
Resume:
Jaime M. Valentine
Chillicothe OH, 45601
**************@*****.***
SKILLS :
I have skills in : Customer service, EPIC, data entry, answering phones, Interpersonal and organizational areas, Onshift scheduling and PPC.
I can work independently efficiently, and as a team player.
EXPERIENCE:
Circleville Post Acute- Activity Director
May -2024- August -2024
●I was responsible for planning and executing recreational events.
●I did assessments and care plans for residents.
●I supervised and participated in events alongside staff and residents.
COPC- Front Desk Specialist
September 2023- May-2024
●Greet and assist patients with medical needs and questions.
●Make appointments necessary for patients' medical issues.
●Answer incoming calls/fax/copy-verifying insurances.
●Critical thinker and team player.
National Church Residences- Scheduler Coordinator
February 2023-September- 2023
●I ensured Nursing/ STNA staff was fulfilled each day- and worked with outside agencies.
●Assisted with administrative duties.
●Assisted with payroll and deficiencies reports.
●Filled in on the floor as needed/ MOD.
Adena Health Systems- Patient Access Representative-PCA
July 2021-2023
●I would welcome patients with a positive first impression.
●Scanned necessary documents into electronic records.
●Scheduled patients documents or tests/procedures by interpreting physicians orders, by patient needs, or by established protocols.
●Welcomes all patients' needs and processes patients using critical thinking skills.
●Collected co-pays and payments according to policy, and balances the drawer daily. I verified insurance claims, and verified insurance coverage and billing.
●I assisted nursing staff, and I monitored vitals.++
Gustin Insurance
Secretary
June 2021-July 2021
●I answered multi-line phone lines
●I filed, keyboard data entry and performed a variety of other office tasks:
● Faxed, emailed and accounts receivable, and verified insurance coverage.
SugarCreek Bacon Packing Company
Assembly line Associate
March 2020-May 2020
●I assembled bacon to be packaged, I checked for unsealed bacon wrapping and packed bacon for transport.
●I started unemployed and received benefits from May 2020 to June 21, 2021.
CandleLite /Laborer/Assembler
Assembly line Associate
October 2019-March 2020
● I handled candle glasses, I assembled glasses on a conveyor belt, assembled boxes for shipping, and packing. I also cleaned and organized the work area.
EDUCATION:
Adena High School- Diploma
Ross Pickaway Vocational Schools
August 1998 - February 1999
Computer Information Systems- Certificate
Ohio University- Chillicothe
1993-1995 -2010-2012
Communications
Medical Coding
June 2023-Present
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