Risk Management Customer Experience
Resume:
DJon Ramsey
Flossmoor, IL *****
**********@************.*******.***
Shift Supervisor with expertise in team leadership and conflict resolution, skilled at optimizing track utilization and enhancing customer retention.
Demonstrates strong abilities in risk management and performance evaluation, fostering a positive and efficient work environment. Eager to leverage skills in contributing to team success and operational excellence.
Work Experience
Shift Supervisor
K1 Speed-Mokena, IL
January 2024 to Present
Lead shift operations, ensuring safety protocols and customer satisfaction. Streamline processes for improved efficiency. Mentor team members in go-kart racing techniques.
• Optimize track utilization during peak hours, boosting revenue. Implement data-driven strategies to enhance customer experience and retention rates.
• Foster teamwork among staff, creating a positive work environment. Coordinate with other departments to ensure smooth operations and resolve conflicts effectively.
• Spearhead shift operations, prioritizing safety and customer satisfaction. Implement data-driven strategies, enhancing track utilization and revenue during peak hours. Education
High school diploma
Contact this candidate