Quality Control Loan Officer

Tracy Bolwell

** ******** ** #**** ****** Beach FL 33483 • 561-***-****) • ************@*****.***

Professional Summary

Experienced Post close auditor and Senior Mortgage Processor with over 20 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvement. Excellent communication and interpersonal skills.

Skills

●Closing, credit, forms, hiring, insurance,

●Mortgage broker Collaboration control

●Quality Control

●Residential mortgage lending regulations

Work History

Remote Mortgage Processor - 09/2022 to 05/2024

RCC Funding Inc. - Davie Fl

Receives loans from loan officer’s

Enters data into Calyx

Orders credit supplements, title work, insurance etc.

Contacts borrowers for needed conditions per different lenders guidelines

Clears file, updates closing cost fees, schedules closings

Reviews files for accuracy, reruns DU and LP when necessary

Auditor. Ready to report 06/2020 to 9/2022

Canopy Financial Technology Partners – Remote

●Performed quality control reviews of mortgage loans

●Final eyes on file for quality control on post-closing files

Senior Mortgage Processor, 02/2020 to 06/2020

AmeriBest Mortgage, Satellite Beach, FL

●Receive loans from loan officer’s ● Entered data into Calyx

●Ordered credit supplements, title work, insurance etc.

●Reviewed files for accuracy, reran DU and LP when necessary Contacted

Senior Processor – 09/2019 – 06/2020

Space Coast Credit Union - Melbourne FL

Receives loans from loan officer’s

Enters data into Calyx

Orders credit supplements, title work, insurance etc.

Contacts borrowers for needed conditions per different lenders guidelines

Clears file, updates closing cost fees, schedules closings

Reviews files for accuracy, reruns DU and LP when necessary

Mortgage Processor - 06/2015 – 06/2019

Guaranteed Rate from Home – Cos Cob, CT

Took loan from loan officer, checked gfe for errors.

Made necessary changes to fees, locked rates and re-disclosed as necessary to stay in compliance.

Sent out application package. Contacted borrower, when necessary, throughout entire loan process Gathered necessary documents needed from borrowers Order’s appraisal, title, Cema, etc.

Reviewed loans for accuracy and completeness before sending to underwriting Coordinated and scheduled closings.

Dutchess Community College - Poughkeepsie, NY

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