Moreno Valley Customer Service
Resume:
MORENO VALLEY CA, *****
***********@*****.***
MAIYA BIRTS
ALSO KNOWN AS “YAYA” BIRTS
OBJECTIVE
To be challenged and reach my ultimate career goal of which my knowledge and dependability is put to work in a rewarding medical facility, where my positive attitude and personality will shine through
SKILLS
EDUCATION
UEI College Riverside, CA
Medical Assistant Diploma- June 2022
Moreno Valley High School Moreno Valley, CA
High School Diploma- July 2016
EXPERIENCE
Captain Smoke Shop, MORENO VALLEY- STORE MANAGER
FEBRUARY 2021 - MAY 2023
Greet and Verify the age of individuals purchasing alcohol and tobacco products.
Answer customers questions about specific products/services and in handling product features
Complete accurate pricing and currency transactions and Inform customers about discounts and special offers
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Ensures compliance with all applicable laws, policies, and procedures regulating tobacco products including Tribal, Federal, and State requirements Cedar Pointe Chiropractic, MORENO VALLEY- MEDICAL ASSISTANT APRIL 2022 - JUNE 2022
Greet patients and provide excellent customer service
Perform front desk duties including check-in, check-out, schedule appointments and manage patient records for all services as needed
Obtain necessary pre-certifications, prior authorizations & documentation for medical treatment, prescriptions and DME
Assist chiropractor with patient assessments and treatments
Prepare treatment rooms and ensure they are clean and organized
Educate patients on exercises and home care instructions
Perform administrative tasks such as filing, billing, and insurance verification Sammy’s Woodfired Pizza & Grill, SAN MARCOS- RESTAURANT HOSTESS OCTOBER 2018 - JANUARY 2019
Welcome guests in a warm and friendly manner
Seating guests and managing the seating chart
Monitor restaurant activity to determine seating and dining flow
Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc
Obtained a Food Handlers Card
Venipunctures OSHA Drug Calculations EKG’s/ECG’s
Lab Procedures Collection of Specimens Patients Room Set-up Anatomy /Physiology
Throat Cultures Bandaging Urinalysis Complete Physical Exams
Vitals Injections First Aid / CPR Wound Cleaning
Filing
Electric Stimulation
Customer Service
Medical Terminology
Glucose Testing
45 WPM
Appointment Scheduling
HIPAA
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