Security Officer Customer Service

DAVID LOCURTO

Niagara Falls, NY *****

1-716-***-**** - ************@*****.***

PROFESSIONAL SUMMARY

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with 40 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. SKILLS

• Patrol operations

• Detail Oriented

• Physical Fitness

• Complex Problem-Solving

• Surveillance

• Conflict de-escalation

• Superior customer service

• Security Guard License

• Security Equipment Operation

• CCTV Monitoring

• CCTV Surveillance

• Emergency Response

• General security

• Incident Reporting

WORK HISTORY

05/2021 to Current Security Officer

Brosnan Security – 365 Route 304, Nanuet, NY, 10954 Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

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Acted quickly during emergency situations to reduce opportunity for damage and injury.

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Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

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• Reported suspicious activities and persons to law enforcement. Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

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Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.

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03/2021 to Current Security Officer

Wisdom Security Services – 11590 70 Niagara Street, Buffalo, NY 14202 Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

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• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Improved overall security by conducting regular patrols and monitoring surveillance systems.

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• Investigated suspicious activities and persons to maintain security of premises. Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

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06/2014 to Current Security Officer

Allied Universal Security Services – 374 Delaware Avenue, Buffalo, NY 14202 Acted quickly during emergency situations to reduce opportunity for damage and injury.

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Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

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Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

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• Patrolled and monitored premises in company vehicle, on bicycle, and by foot. Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

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• Reported suspicious activities and persons to law enforcement. Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.

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• Monitored CCTV cameras and alarm systems for security breaches. EDUCATION

Diploma: Required Courses

LaSalle Senior High School - Niagara Falls, United States 12/1998 Associate of Arts: Culinary Arts

Johnson & Wales University - North Miami - Miami, FL CERTIFICATIONS

• Chemical -terrorism Vulnerability Information, Homeland Security - 10 years

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