Administrative Assistant Customer Service

WILLIAM LIEBSACK

*******.********@*****.***

206-***-****

PROFESSIONAL SUMMARY:

Dedicated and highly motivated administrative professional with exceptional interpersonal and decision-making skills, a strong work ethic, professional demeanor, and great initiative.

SKILLS:

·Customer Service

·Employee Management and leadership

·Coordination

·Event Management

·Relationship Building

·Space Planning

·Vendor Management

·Schedule Management

·Report Creation

·Microsoft Office 365

·Medical Field Experience

EMPLOYMENT HISTORY:

Starbucks Nov 2019 - Aug 2023

Shift Supervisor

·Assist baristas and engage customers to provide a positive experience

·Assess the store for cleanliness and preparation for a successful opening

·Count the safe and tills to ensure balance and accuracy

·Arrange barista’s breaks and lunches for optimal workflow

·Positively coach baristas to provide successful work experience

Launch Consulting (Microsoft) May 2022 - Aug 2022

Business Administrator

·Order equipment and specialty peripherals for New Hires to ensure successful transition and operations

·Collect and return computers, peripherals, and badges to ensure security measures

·Coordinate and execute organizing rooms, equipment, and supplies allowing for a seamless move

·Leverage specific internal tools, Excel, Word, and PowerPoint to execute current and upcoming projects

Personal leave Dec. 2017- Nov. 2019

•Took personal time to take care of mother’s health.

Sur La Table Nov 2017- Dec. 2017

·Unload supplies ensuring accuracy and a successful opening

·Assess status of supplies for optimal sales

·Greet and engage with customers and locate merchandise

Seattle Children’s Hospital May 2008 - May 2015

Administrative Assistant III – Surgical Unit

·Ensure the integrity of management schedules

·Organize and coordinate bi-monthly Staff meetings

·Schedule Interviews for potential staff

·Generate a monthly safety report to meet Hospital standards

Group Health Cooperative Aug 1998 - May 2008

Lead Clinical Administrative Assistant

·Maintained 300 + patient records, ensuring secure legal documentation

·Process referrals to expedite RN, MSN, PT assessments

·Assist managers using Microsoft tools Excel, PowerPoint, Outlook

EDUCATION:

South Seattle Community College – Seattle, WA – 2015

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