Customer Service Package Handler
Resume:
Brandon Lanier
Franklin, OH *****
****************@*****.***
Reliable and dedicated professional with extensive experience in manufacturing, warehouse operations, and customer service. Adept at handling various machinery, tools, and equipment. Committed to maintaining a safe and efficient workplace. Strong critical thinking and communication skills with a proven ability to work effectively under pressure.
Willing to relocate to: Dayton, OH - Middletown, OH - Franklin, OH Authorized to work in the US for any employer
Work Experience
Package Handler
Killer Brownie-Miamisburg, OH
August 2023 to April 2024
• Labeling and Documentation: Printing and attaching shipping labels, completing necessary documentation, and ensuring compliance with shipping regulations.
• Quality Control: Inspecting products for defects or damages before packing and shipping to maintain high-quality standards.
• Loading and Unloading: Physically moving products, sometimes using equipment like forklifts, to load and unload delivery vehicles.
• Maintaining Cleanliness: Keeping the workspace clean and organized to ensure a safe and efficient working environment.
• Customer Service: Handling customer inquiries or issues related to shipments, ensuring a positive customer experience.
Brake Assembler
Advics Manufacturing Ohio-Lebanon, OH
March 2023 to July 2023
• Operated machinery and equipment for brake assembly
• Applied critical thinking skills to troubleshoot and resolve issues Shipping/Receiving
Cornerstone Brands-Monroe, OH
August 2022 to February 2023
• Unloading Cargo: Safely and efficiently unloading products from trailers, which may involve manual lifting or using equipment like pallet jacks or forklifts.
• Sorting and Organizing: Sorting items based on type, destination, or priority, and organizing them in designated areas for further processing or storage.
• Recording and Documentation: Keeping accurate records of unloaded items, including quantities and conditions, and updating inventory systems as needed.
• Team Collaboration: Working with other team members to coordinate unloading activities, ensuring efficient workflow and adherence to schedules.
• Safety Compliance: Adhering to safety protocols and guidelines to prevent accidents and injuries, including proper lifting techniques and the use of PPE Wrapper Operator
Vinylmax Windows-Hamilton, OH
March 2022 to August 2022
• Following Safety Protocols: Adhering to all safety guidelines and protocols to prevent accidents and injuries, including the use PPE
• Preparing Materials: Gathering and organizing all necessary wrapping materials, such as plastic wrap, cardboard, foam, and protective corners.
• Using Tools and Equipment: Operating tools and machinery needed for wrapping, such as shrink wrap machines, tape dispensers, and cutters.
• Inspecting Windows: Checking each window for defects, ensuring they meet quality standards before wrapping.
• Wrapping Windows: Applying protective wrapping around the windows, ensuring that all parts are covered and protected from damage during transit.
Forklift Operator
Atlas Roofing Corporation-Franklin, OH
September 2021 to February 2022
• Operating Forklifts: Safely operating forklifts to move, load, and unload materials, including roofing products, raw materials, and finished goods.
• Inspecting Equipment: Performing routine inspections and maintenance checks on forklifts to ensure they are in good working condition, reporting any issues or malfunctions to supervisors.
• Loading and Unloading: Efficiently loading and unloading trucks or containers, ensuring that materials are stacked securely to prevent damage during transit.
• Coordinating with Team Members: Working closely with other team members, supervisors, and departments to ensure efficient workflow and meet production and shipping deadlines.
• Documentation: Completing necessary paperwork or electronic records for material movements, ensuring accuracy and compliance with company procedures. Fresh Cap 2 Associate
Walmart-Franklin, OH
May 2019 to June 2020
• Managed fresh food inventory and provided customer service Bagger/Stocker
Kroger-Springboro, OH
February 2018 to May 2019
• Assisted customers, stocked shelves, and maintained store cleanliness Food Service Worker
Taco Bell-Springboro, OH
November 2017 to January 2018
Taking orders at the counter or drive-thru, making tacos, burritos, and other menu items. Education
High school diploma
Ohio Christian Academy - Middletown, OH
August 2016 to March 2020
Skills
• DoD Experience
• Military Experience
• Packaging
• Load & Unload
• Pallet Jack
• Warehouse Experience
• Mechanical Knowledge
• Manufacturing
• Communication skills
• Assembly
• Forklift
• Driving
• Computer skills
• Hand tools
• Power tools
• Packaging
• Customer service
• Basic math
• Moving
• Quality inspection
• Pallet jack
• RF scanner
• Quality control
• Calipers
• Micrometer
• Machining
• Laboratory experience
• Analysis skills
• Blueprint reading
• Quality systems
• Mechanical knowledge
• Forklift (1 year)
Military Service
Branch: United States Navy
Service Country: United States
Rank: E-2
June 2020 to June 2021
• Attended Surface Warfare Engineering School
• Gained minimal experience in electrical, plumbing, firefighting, blueprint reading, and pipe work
• Developed critical thinking and decision-making skills under stress Commendations:
• National Defense Ribbon & Medal
Certifications and Licenses
Driver's License
Forklift Certification
Pallet Jack Certification
Assessments
Work style: Reliability — Completed
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Work motivation — Completed
December 2021
Level of motivation and discipline applied toward work Full results: Completed
Forklift safety — Proficient
January 2022
Best practices and safety hazards in forklift operation Full results: Proficient
Warehouse safety — Proficient
February 2024
Using safe practices in a warehouse setting
Full results: Proficient
Attention to detail — Completed
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Basic maintenance and repair — Proficient
March 2024
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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