Customer Support Client Services
Resume:
Melissa Daley
***********@*****.***
SKILLS
● Distribution and organization skills
● Account management
● Microsoft Word, Excel, Google Docs/
● Customer support
● Time management
● Flexibility, critical thinking
EXPERIENCE
United States Postal Services, 1805 Clemson rd, Clerk 10/2022- Present
● Sorted and placed mal into designated mailboxes and office boxes
● Maintain a high level of confidentiality with mail items in line with regulations.
● Used automated mail processing equipment to sort and collate mail. KForce Work from home, Associate client services specialist 03/2021- 09/2022
● Manages clients orders via multiple queues. Responsible for entering orders, performing searches on external websites working with an external correspondent network, reviewing and processing results into our internal systems, billing and invoicing orders.
● Follow up with clients by phone or email correspondence to keep clients fully informed and aware of any changes.
● Keeps records of customer phone and email interactions Olive Garden 505 Gateway Mall, Restaurant/Food Services 11/2016- 01/2021
● Worked with POS systems to place orders, manage bills, and handle complimentary items
● Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and team’s ready to meet customer needs. While maintaining a clean and organized dining area.
● Display enthusiasm and prompt excellent services to customers, successfully increasing referral, and walk in business. EDUCATION
Ridge View HIgh School, Columbia SC
HS Diploma 06/2016
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