Customer Service Assistant Manager
Resume:
Lori Mawas
RECEPTIONIST/Care Giver/Assistant manager for Sweet Factory and 2 Clothing Stores
Woodland Hills, CA 91367
**************@***********.***
. Years of experience in dealing with the public on a one to one basis. Highly motivated to achieve set goals with a professional attitude. Diligent and thorough excellent communication skills. Authorized to work in the US for any employer
Work Experience
Caregiver
Amada Senior Care-Woodland Hills, CA
October 2022 to Present
Taking care of clients on a one on one ADL Bases. Meds,Prepare food,personal hygiene,excersie. Whatsoever is needed at all times! Companionship also is very important,I love to engage with my clients! Caregiver
Homewatch CareGivers-Westlake Village, CA
December 2019 to Present
19 certifications in the field,with ongoing training. Throughout the year.Bond with the clients, fulfill there need's and wants as required and specified. Very positive and upbeat with a smile. Confident in my work... Sales Associate
Rampage Clothing Company-Woodland Hills, CA
April 2003 to August 2005
Custom service, Window displays, inventory, keep clothes and store in order and clean... Key holder.. Open and close
Assistant Manager
Sweet Factory-Woodland Hills, CA
January 2000 to June 2003
Cashier, Customer service, inventory, POS, Hires and fires, bank deposits, Project revenue sales..Key holder... Open and close
Education
High School Grad And 2 years of college in Business Management/Marketing Granada High School / Pierce College - Granada Hills, CA August 1977 to June 1979
Skills
• English
• Front Desk
• Clerical Experience
• Data Entry
• Customer Service
• Guest Services
• Administrative Experience
• Phone Etiquette
• Sales
• Multi-line Phone Systems
• Nannying
• Babysitting
• Childcare
• Meal Preparation
• Laundry
• Packaging
• Home Care
• Communication Skills
• Cooking
• Cash Handling
• Toddler Care
• Organizational Skills
• Kitchen Experience
• Senior Care
• Personal Assistant Experience
• Caregiving
• Cashiering
• Experience With Children
• Cleaning
• Office Management
• Time Management
• Filing
• Leadership
• Developmental Disabilities Experience
• Dementia Care
• Retail Sales
• Alzheimer's care
• Hospice Care
• Patient Care
• Memory Care
• Medication Administration
• Communication skills
• Front desk
• Clerical experience
• Personal assistant experience
• Customer service
• Office management
• Cash handling
• Guest services
• POS
• Cash register
• Sales
• Nannying
• Retail sales
• Childcare
• Restaurant experience
• Leadership
• Cooking
• Negotiation
• Product demos
• Vital Signs
• Teaching
Certifications and Licenses
CPR Certification
First Aid Certification
Assessments
Work motivation — Completed
March 2024
Level of motivation and discipline applied toward work Full results: Completed
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient May 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
June 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Completed
May 2024
Using basic scheduling and organizational skills in an office setting Full results: Completed
Home health aide skills — Proficient
September 2022
Providing care to patients in a home setting
Full results: Proficient
Medical receptionist skills — Completed
May 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Cooking skills: Basic food preparation — Proficient May 2024
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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