Customer Service Front Desk

LaTonya Ferguson

Saint Augustine, FL *****

**************@*****.***

+1-904-***-****

Work Experience

Assistant Unit Manager

KFC-Saint Augustine, FL

January 2024 to Present

Customer service Shift supervison inventory counting safe and drops cashier Shift Manager

Bojangles'-Saint Augustine, FL

January 2023 to Present

Supervision over shift and multiple employees providing customer service closing and opening store Front Desk/Night Auditor

Homewood Suites by Hilton-Saint Augustine, FL

January 2021 to January 2021

Providing customer service, checking guest in and out processing reservations and running night audit Front Desk/Night Auditor

Hampton Inn and Hampton Inn & Suites-Saint Augustine, FL July 2019 to January 2021

Providing excellent customer service Cashiering checking guest in and out and processing reservations and also running night audit

Cashier/Customer Service

Lowe's-Saint Augustine, FL

October 2017 to September 2018

Providing customer service, Cashier

Cashier and Customer Service

Walmart-Saint Augustine, FL

June 2013 to April 2017

Customer service, cleanliness, accuracy, taking cash stocking,truck and backroom Cashier/Customer Service

Target-Saint Augustine, FL

October 2014 to January 2015

Seasonal Provide customer service handling cash and stock Manager

McDonald's-Saint Augustine, FL

January 2010 to August 2014

Provide customer service manage multiple shifts count safe drops and bank runs Education

High school diploma

San Augustine High School - Saint Augustine, FL

August 2000 to May 2005

Skills

• Phone etiquette

• Cashiering

• Front desk

• Customer service

• Guest services

• Hotel experience

• Auditing

• Cash handling

• Night audit

• Stocking

• Data Entry

• Experience with children

• Communication skills

• HIPAA

Certifications and Licenses

First Aid Certification

CPR Certification

Contact this candidate