Forklift Operator Customer Service

**** ********* **, *** *, Dayton, OH ***** 513-***-**** Email: *.***********@*****.***

Paul V. Johnson, Jr.

Headline

OSHA Certified Forklift Operator and Warehouse Distribution Specialists with a background in general labor and customer service. Highly-motivated and comfortable in high-speed industrial environments. Hardworking and able to perform heavy work; routinely lifts 25 to 75 lbs and occasionally lifts 75 to 100+ lbs.

Experience

Oct. 2020 – present The DeevaStyle Brand, LLC Huber Heights, OH Independent Fundraising Distributor

Coordination with event management team for fundraising assistance.

Reaching out to existing clients to set up future fundraising events.

Collaboration with the marketing teams to develop and implement marketing campaigns for fundraising events.

Recruitment, managing, and mentoring of new fundraising clients.

Collection, monitoring, and evaluation of client requirements to achieve desired delivery time and order fill rates.

Resolution of client questions, issues, and complaints.

Developed and implemented policies, procedures, and process improvement initiatives to improve retention rates and increase customer satisfaction.

Recommendation of changes to existing fundraising methods to increase the efficiency and responsiveness of customers to result in higher profits.

Carried out basic calculations;

Aug 2017 – Mar 2020 Adecco Staffing Huber Heights, OH Warehouse Operator

Working with logistic computer systems with RF scanners for picking and packing of goods.

Investigation of anomalies in regards to stock discrepancies in the inventory database management system.

Assisted with a project to remodel the computerized warehouse system to allow quicker movement of products.

Issued or distributed materials, products, parts, and supplies to end-user, based on information from incoming requisitions.

Received and counted stock items, parts, and equipment as well as recorded data manually or on a handheld computer device.

Operated production machinery in a safe and efficient manner.

Performed safety and maintenance checks regularly.

Met production quotas by managing work load effectively.

Checked raw materials for quality ahead of loading into machines to prevent issues. Certifications

2022 OSHA Forklift Certification Dayton, OH

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