Customer Service Representative
Resume:
Demeka Rushing
Orlando, FL *****
*************@*****.***
Diligent and personable customer service representative seeking a position in which my communication skills
combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks
in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the
shortest time possible.
Authorized to work in the US for any employer
Work Experience
Customer Service Manager
87 TEZ FASHIONS - Orlando, FL
April 2020 to Present
Confer with customers by telephone or in person to provide information about products or services, take or
enter orders, cancel accounts, or obtain details of complaints.
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using
computers.
• Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Sales Associate
DOLLAR GENERAL - Albany, GA
March 2017 to April 2020
• Issue receipts, refunds, credits, or change due to customers.
• Greet customers entering establishments.
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Assign employees to specific duties.
Customer Service Manager
WALMART - Orlando, FL
July 2011 to March 2018
• Cash checks for customers.
• Supervise others and provide on-the-job training.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out
customers' items.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is
adequate change.
Education
High School Diploma
EDGEWATER HIGH SCHOOL - Orlando, FL
May 2008
VALENCIA COLLEGE - Orlando, FL
High school diploma
Skills
• Order Entry
• Pricing
• Front Desk
• Account Management
• Office Management
Contact this candidate