Field Service Information Technology

Hensworth Edwards

*** ******* *****, ********* ** 30252.

Mobile: 321-***-****; E-mail:*******@*******.***, ***********@*****.***

PROFESSIONAL SUMMARY

Information Technology/Electronic Engineering

TECHNICAL SKILLS

Proficient in MS Office, Agile, Made2Manage, Troubleshoot using schematic Diagrams

Proficient in Network Engineering with five years progressive experience

Skilled in the use of x-ray machines including but not limited to Siemens, Picker AEC Machines, Photo timers, Manual control and Digital PACS Systems, Sniffers, Spectrum analyzers, Oscilloscopes etc.

PROFESSIONAL EXPERIENCE

ESKO/AVT

8535 Gander Creek

Miamisburg, OH 45342

July 8, 2024 to Present

Field Service Engineer

Perform installation Preventative maintenance (PM) and service and repair advanced video technology (AVT) equipment in the printing industry.

Prepare and submit daily reports. Prepare and submit field service reports.

Perform field of view (FOV) calibration on optical and digital cameras.

Perform diagnostics on grabber cards, cameras and computer main boards.

Perform offset calibration and gain calibration on optical and digital cameras.

L3Harris

1355 BlueGrass Lake Pkwy, May 24, 2021 to July 5, 2022

Apharetta, GA 30004

RF Manufacturing Engineering Technician

Test and repair NXT transponders to component level.

Utilized Oscilloscope, Multimeter, Spectrum analyzer, Signal generator,

Schematic and component diagrams. Maintained the manufacturing line.

Repaired AMUs and CNBPs. Aligned and calibrated receiver IF. Performed initial 1030 check,

Self test check and RF pulse check. Used HTS commands to diagnose transponder digital RF circuits.

Collins Aerospace

5159 Southridge Parkway, June 02, 2015 to May 24, 2021

Atlanta, GA 30349-5966

Ph-770-***-****

Service Center Electronics Technician.

Repair Cobra FFSP Processors. Align HUD. Calibrate theodolite for HUD.

Configure processors, install and upgrade processor firmware.

Troubleshoot and repair signal processors to component level and perform (LabView) ATP.

Align and repair harm board to component level for F18 MDRI heads down display.

Repair video output cckt using Oscope, DMM, signal generator and perform ATP on F18 MDRI.

Analyze circuitry and physically check wiring, components and operation of various electronics and electromechanical parts and system components necessary to locate malfunction causes found during testing of equipment or systems. Repair calibrate and configure avionic systems MFD 268C3, CAAS, Arinc 708 and 429, RS232, RS170. Upgrade and configure MP and DP firmware.

Manpower/PartnerTech Dana McMillan

3175 Satellite Boulevard, Ste 110 March 23, 2015 to June 02, 2015

Duluth, GA 30096.

Ph- 770-***-****

Electronics Technician.

Troubleshoot and repair Main board and power boards for CCTV

cameras to component level. Test and verify operation using

software interface. Maintain service logs.

Flight Display Systems October 27, 2014 to February 13, 2015

6435 Shiloh Road, Ste D,

Alpharetta, GA 30005.

Ph-678-***-****

Software Interface Technician.

Configure and program moving map cpu using Delphi and Java.

Repair cpu and LCD to component level. Provide customer

Support to resolve cpu software, hardware and moving map software

and configuration issues. Maintain work data and product info using

MS Office and Excel. Repair circuit boards with SMT to component lvl.

Configure router, set up wireless connection and trouble shoot wireless

And TCP/IP LAN/WAN connectivity.

Johnsons Grp/Precision Electronics April 20, 2014 to September 17, 2014

1000 Parkwood Circle, Ste 800

Atlanta, GA 30339

Ph-770-***-****

Electronics Bench Technician.

Repaired airplane electronic Equipments

manufactured by Honeywell, Bombardier. Repaired APUs, A/C D/C ckts

using function generators, Oscope, Multimeter and other test equipments

to troubleshoot and do analysis to component level.

World Wide Tech Service January 4, 2013 to April 17, 2014

700 North Street, Tewksbury, Ma.

Field Service Technician

Provide hardware and software support and repairs on desktop, towers, mini tower computers and laptops at customer premise. Resolve TCP/IP LAN WAN network issues.

Epicor Software Corporation, July 2012 to Dec 2012

15 Governor Drive, Newburgh, NY 12550.

Technical Support Computer Analyst

Provide help desk support and analysis for pos software and TCP/IP LAN WAN network issues. Schedule and monitor onsite vendors, ensuring work is accomplished. Open, monitor, provide prompt response and close network trouble tickets. Escalate trouble tickets for prompt response.

DRS Tactical Systems, October 2006 to July 2012

1118 West Hibiscus Blvd, Melbourne, FL

Electronics Technician

Test and repair circuit boards with SMT to component level. BGA repair working on dual core processors using schematic diagrams and ATP application software, oscilloscope, DMM, function generator etc. Final test and repair ruggedized laptop computers to component level. Maintain inventory of test equipment. Maintain equipment calibration.

Jackson Memorial Hospital/ Ryder Trauma Center September 2005 to October 2006

Miami, FL

Radiologic Technologist

Skilled in the use of x-ray machines including but not limited to Siemens, Picker AEC Machines, Photo timers, Manual control and Digital PACS Systems, Sniffers, Spectrum analyzers, Oscilloscopes etc.

Adecco/Beckman Coulter, October 2005 to May 2006

Miami, FL

Electronics Technician

Assembled tested and repaired hydro-pnuemo-electromechanical machine used for hematology.

NextiraOne, July 2003 to September 2005

836 North Harris Pkwy, Sunrise, FL 33313

Field Service Engineer

Service and install customer premise equipment for data network backbone. Perform BERT and TCP/IP LAN/WAN testing. Install and test carrier circuits. Worked on routers/switches (Cisco 2500 & 2600 series, Nortel) and other data communication equipment. Trouble shoot and resolve TCP/IP LAN WAN network issues.

Motorola, Sunrise, FL December 2002 to July 2003

RF Technician

Program and repair two-way radio/cellular telephones. IDEN Technology.

Milgo Solutions, Sunrise, FL July 2000 to July 2003

Help Desk Engineer

Manage field service technicians regionally. Schedule and monitor onsite vendors, ensuring work is accomplished. Open, monitor, provide prompt response and close network trouble tickets. Escalate trouble tickets for prompt response.

Provide hardware and software help desk support for installations and repairs on desktop computers.

Schedule and monitor onsite vendors, ensuring work is accomplished. Open, monitor, provide prompt response and close network trouble tickets. Escalate trouble tickets for prompt response.

EDUCATION

Bachelor of Science in Electromechanical Systems, Engineering Technology

University of the District of Columbia, Washington, DC.

CERTIFICATION

IPC-A -610: Certified. EXP : 7/2023.

IPC J-STD-001 : Certified. EXP : 6/2023.

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