Customer Service Experience
Resume:
David Alvarado
Merrillville, IN
************@*****.***
PROFESSIONAL SUMMARY
U.S. Army veteran who possesses over 8 years of customer service experience and labor, sales, and experience in plumbing, and remodeling who strives to exceed management expectations that is looking to find full time employment with a stable company that offers career advancement for its loyal, hardworking, and committed employees.
SKILLS
●Manual Dexterity and Coordination
●Interpreting Blueprints
●Motivational Leadership
●Safety Conscious
●Time Management
●Extensive Tool Knowledge
●Forklift Qualified
●Team Worker
●Troubleshooting
●Customer Satisfaction
●Detail Oriented
●Problem Solving
●Strong Verbal Skills
●Machine Operations
Strong Work Ethics
EXPERIENCE
Motion - Line Worker February 2024 – April 2024
●Scan and label shipments and prepare pallets to be shipped
●Work with team packing and labeling shipments preparing them for transport
●Inspects trailers for suitability before loading
●Operates pallet jack or forklift as needed
●Work in a safe manner following all safety procedures, rules and regulations
●Ensures correct parts are placed on the correct truck
●packs the right parts for delivery to the right customers with accuracy and speed, maps out the organization of loading customer orders from skids to trucks
Advanced Control Panels - Electrical Underground Installer October 2023 – January 2024
●Assessment of customer problems and completion of labor and services
●Installed all electrical underground components for NIPSCO locations
●Worked with a team to diagnose and fix underlying issues that occurred on the job site
●On-site installation and integration of electrical, mechanical, and instrumentation systems
●PH and soil resistivity ground testing: Testing for pH and soil resistivity
●Custom electrical and mechanical design
Serviscape - Team Lead March 2023 – July 2023
●Effectively maintain and lead a crew, finishing assigned workload daily
●Maintain, and keep all equipment utilized on jobs
●Proficiently finish and complete jobs given to the crew
●Trim shrubs and pull weeds
●Operate grounds maintenance equipment
●Remove weeds and dead plants
Empire – Sales August 2016 – June 2018
●Maintain and record all sales to ensure compliance with company’s standard of excellence
●Provide superior customer service to ensure satisfaction and maintain excellent reputation
●Exceeded monthly sales goals and generated increase in new customer revenue
●Customer relationship management
●Negotiating contracts and closing sales
●Preparing and presenting sales proposals
●Developing and implementing sales strategies
●Tracking and reporting sales performance
Military Service
United States Army Reserve - Military Police October 2013 - Present
●Lead by example and perform squad leader to the highest of military standards
●Perform all duties and tasks in a military professional manner
●Enforcing military laws and regulations, patrolling, and responding to emergencies
●Preventing crime and controlling traffic
●Collecting evidence and fingerprints
EDUCATION
Maplewood Baptist Academy Kinross, MI HS Diploma
U.S. Army Reserves, 31B, Military Police Course
Civilian Flight School: In Progress
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