Customer Service Rep
Resume:
DAVID COLLIER
CUSTOMER SERVICE REPRESENTATIVE
CONTACT
PROFILE
***********@*****.***
As a customer service rep my primary objective is to support the functioning of business operations by managing inbound phone calls, coordinating with shops and customers by setting appointments. I assist customers in filing insurance claims with their respective providers. I listen to customer concerns and provide solutions to their issues, while always ensuring world class customer service. I have a working knowledge of filing auto insurance claims from the service provider perspective from working with many various insurance companies. I am goal oriented and very much enjoy working with a team in accomplishing those goals
SKILLS
EXPERIENCE
Personal Computer
Microsoft Office
Analytics
Communication
Creativity
Strategic thinking
Customer Service Rep - Safelite Auto Glass
February 2022-Present
Owner – Allen Glass & Awning
April 2011-February 2022
Write Up Specialist – Eagle Railcar Services
March 2008-May 2010
Ramp Supervisor – Progress Rail Services
October 2006-February 2008
Railcar Inspector – BNSF Railway
August 1997-December 2005
Aviation Ordnance – US Navy
May 1993-Honorably Discharged May 1997
EDUCATION
Silsbee High School
General Studies
Diploma
Angelina College
Business Mgt
All prerequisites complete
Degree plan not finished
I have references available upon request and if there are any questions whatsoever, please contact me and I will be more than happy to answer them. I also have extensive breakdowns of my specific duties performed at each of the jobs listed on this resume.
Contact this candidate