Server

Danielle Murray

**** * ******** **, *** *, Chicago, IL 60622

Email: **********@*****.*** Phone: 608-***-****

Education

Bachelor of Science (B.S.), Communication Arts

University of Wisconsin, Madison, WI

Graduation: May 2019 GPA: 3.921

Master of Arts (M.A.), Clinical Mental Health Counseling

Northwestern University, Madison, WI

Expected Graduation: June 2025 Current GPA: 4.0

Food Service Experience

Chocolate Shoppe Ice Cream – Madison, WI

Staff Member June 2015 - June 2017

-Scooped ice cream and efficiently checked out customers using the POS system.

-Designed workflow-based training materials for new staff.

-Stocked and loaded products to maintain store organization.

Nick’s Restaurant – Madison, WI

Bartender & Server March 2017 - June 2021

-Managed staff and operations during the owner’s absence. - Built rapport with clientele and resolved conflicts.

-Balanced end-of-day cash registers.

Paradise Park – Chicago, IL

Server November 2021 - August 2023

-Utilized Toast POS to manage orders.

-Memorized menu offerings and made recommendations.

-Achieved ServSafe certifications in food handling and alcohol safety.

Skills

-Strong communication skills

-Conflict resolution

-Team leadership

-Customer service expertise

-POS systems (Toast)

-Active BASSET Certification

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