Customer Service Registered Dietitian
Resume:
Christine Steinbuch
CA *****, US • 760-***-****
Qualifications Summary
Dynamic professional with comprehensive experience in offering strategic leadership and direction across clinical nutrition, customer service, waste reduction programs, and EMR conversion.
Registered Dietitian
Ability to conduct assessments of individuals' dietary habits, health conditions, and nutritional needs to develop personalized nutrition plans.
Excel in providing guidance and counseling to clients or patients on healthy eating habits and specific dietary requirements.
Sustainability
Expert in implementing holistic initiatives to improve supply chain impacts such as environmental and social.
Stayed abreast with innovative reduction strategies to ensure compliance with evolving regulations.
Customer Service
Skilled in fostering positive rapport with teams to enhance customer service and satisfaction.
Leveraging excellent communication and interpersonal expertise to ensure provision of quality services.
Project/Program Management
Dedicated to planning and managing tasks across multiple projects while meeting client expectations and delivery deadlines.
Capable of maintaining documentation and project files in accordance with independent assurance standards and internal quality requirements.
Hiring & Recruitment
Adept at recruiting, training, and motivating cross-functional teams to attain organizational objectives.
Well versed in supporting operational excellence by acquiring potential talent.
Sales Management
Demonstrated expertise in generating sales through implementation of effective strategies.
Known for delivering excellent customer experiences while maintaining compliance with set standards.
Professional Experience
HEI, Marriott La Jolla 2023 - Present
Assistant Outlet Manager
Offer direct leadership to Outlet Manager and 19 employees in all Food and Beverage Outlets ensuring efficient execution of all operations and procedures. Build and maintain positive customer and client rapport. Oversee routine activities related to administering labor and finances for department. Obtain reputation for delivering superior customer service for all guest and employees.
●Increased guest service satisfaction by ensuring delivery of excellent services for all outlets and catered events.
●Successfully implemented efficient inventory processes
Sodexo, Sharp Chula Vista 2022 – 2023
General Manager of Food & Nutrition Services
Offer direct leadership to 90 employees in Food and Nutrition Department ensuring smooth execution of operations. Build and maintain positive customer and client rapport. Oversee routine activities related to administering labor and finances for department. Obtain reputation for delivering superior-quality meals to patients, employees, and visitors.
●Met and exceeded compliance with Title 22 nutrition and culinary regulations.
●Increased high patient satisfaction by ensuring delivery of excellent services.
●Successfully raised daily retail sales by $1,000.00 through deployment of effective strategies.
Sodexo, Tri-City Medical Center 2017 – 2022
Director of Food & Nutrition Services
Steered performance of 55 employees across Food and Nutrition, Cafeteria, and Catering Departments. Upgraded Cafeteria's visual presentation with new menu boards. Introduced role of Registered Dietitian II within organization. Designed Micro-Market during pandemic while addressing changing circumstances.
●Confirmed consistent adherence to health and regulatory standards by passing all inspections and surveys without issues since 2018.
●Accomplished seamless transition to new Electronic Medical Record system.
●Minimized waste by 59% through formulation of waste reduction program through Smart Kitchen Grant.
Seacrest Retirement Communities, Encinitas 2015 – 2017
Director of Clinical Nutrition
Planned and facilitated monthly nutrition education sessions catering to residents, families, and staff. Addressed various therapeutic diets by providing individualized counseling sessions with residents. Identified and implemented effective interventions for residents at nutritional risk.
●Improved skills of team of 65 kitchen employees by organizing customer service training.
●Guaranteed full compliance with and surpassed all Title 22 nutrition and culinary regulations.
●Prioritized health and wellness by developing nutritionally balanced menus and recipes.
Sodexo - Sharp Memorial Medical Center, San Diego 2014 – 2015
Operations Manager
Directed tasks associated with scheduling and managing seven managers and 120 employees. Integrated new Health and Wellness menu seamlessly into the Health Touch software. Confirmed ongoing compliance with Joint Commission, OSHA, and Food Safety Regulations. Built and nurtured robust, trust-based relationships with key clients.
●Ensured top-tier delivery of products and services by overseeing daily food operations for two hospitals.
●Enhanced dining experience for healthcare patients by rolling out customized Health and Wellness Menu.
●Elevated patient satisfaction scores from 50th percentile to 80th percentile.
Additional Experience
General Manager, Sodexo- North Colorado Medical Center, Greeley, CO
Clinical Nutrition Manager, Sodexo- North Colorado Medical Center, Greeley, CO
Colorado District Leadership Support Dietitian, Sodexo – Colorado, CO
Clinical Dietitian & Food Service Supervisor, Life Care Center, Cheyenne, WY
Clinical Dietitian, Cheyenne Regional Medical Center, Cheyenne, WY
Clinical Dietitian, North Colorado Medical Center, Greeley, CO
Education
Bachelor of Science in Food Science & Human Nutrition
Colorado State University, Magna Cum Laude
Dietetic Internship
University of Reno, Las Vegas, NV
Licenses & Certifications
Real Estate License: 2016 Registered Dietitian, ServSafe Certified
Affiliations
Member – Academy of Nutrition and Dietetics 2003 – Present
President - Northern Colorado Dietetics Association 2008 – 2010
Treasurer - Northern Colorado Dietetics Association 2004 – 2007
Honors & Awards
Volunteer of the Year Award - Tri-City Medical Center Foundation – 2019
Young Dietitian of the year Award - Northern Colorado Dietetics Association 2007, 2013
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