Customer Service Representative
Resume:
Lynden Arthur
Frostburg, MD *****
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative Supervisor
Continuum Global Solutions-Frostburg, MD
August 2022 to Present
Answering inbound calls for check fraud operations for Truist Bank, assisting w/ customer needs, filing claims, documenting info for clients, getting clients to proper departments for fraud case assessments….etc
Housekeeping/temp supervisor
Healthcare Services Group-Westernport, MD
June 2022 to September 2022
Sweep, mop, buff floors, assist w/ clean up off patient spills etc Lowes Travel Team Merchandiser
Lowe's Home Improvement-Bethel Park, PA
August 2021 to January 2022
PSE Mail Processing Clerk
United States Postal Service-Warrendale, PA
November 2020 to March 2021
Expediting inbounding and out bounding trucks to other postal processing annexes. Sorting and staging large quantities of mail via mail processor, 10-key operations and minimal labor in a warehouse setting. Warehouse Associate/Customer Service Representative MoreFlavor! Inc-Ambridge, PA
October 2019 to October 2020
• Picking, packing, shipping, receiving, tracking inventory, stocking, etc...
• Maintained a safe working environment
• Took orders and packed items for customer deliveries
• Staged shipments
• Ensured that all merchandise counts were in order Warehouse Cargo Agent
Worldwide Flight Service-Newark, NJ
April 2018 to August 2019
Receives labels from supervisor for parts to be pulled for the assigned route.
● Assembling pallets, ULDs, performing tie-down, breakdowns, build ups, and assist in the screening of cargo being loaded and off-loaded aircrafts.
● Operates a forklift or order selector to transport parts in and about the warehouse.
● Loads trucks according to the delivery schedule and performs a final check off of parts loaded.
● Sorts and places parts and supplies on racks, shelves, or in bins according to the predetermined sequence.
● Responds to customer counter sales immediately by receiving orders, pulling the product.
● Verifies in-stock position on products for inside sales staff.
● Checks in defective parts and enters into the computer system for return to the vendor.
● Signs off on all delete tickets, providing an explanation as to the reason. Warehouse Supervisor
LKQ Warehouse-Kearny, NJ
November 2018 to April 2019
for parts to be pulled for the assigned route.
● Pulls parts from the appropriate bins and delivers to the staging area for loading.
● Operates a forklift or order selector to transport parts in and about the warehouse.
● Loads trucks according to the delivery schedule and performs a final check off of parts loaded.
● Sorts and places parts and supplies on racks, shelves, or in bins according to the predetermined sequence.
● Responds to customer counter sales immediately by receiving orders, pulling the product.
● Verifies in-stock position on products for inside sales staff.
● Checks in defective parts and enters into the computer system for return to the vendor.
● Signs off on all delete tickets, providing an explanation as to the reason. DSW Worker
Greystone Park Psychiatric Hospital-Morris Plains, NJ October 2016 to November 2017
Change bed pans, assist patients with medication administration, assist geriatric and disabled patients with feeding, assist geriatric and incumbent residents as assigned daily with hygiene procedures; washing, brushing teeth, etc. support red team staff in patient restraint from inflicting self harm or harm to others.
Fulfillment Associate/Ambassador
Amazon.com-Carteret, NJ
October 2016 to July 2017
Performed production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks above the rate expectation.
● Assisted Area Manager in the daily management of department/FC duties, including but not limited to allocating labor, leading meetings, assigning job duties, coaching, training and communicating with fellow co-workers.
● exceeding of department performance goals set by Amazon. Mover/Packer
Brantley Brothers Moving & Storage-Newark, NJ
January 2016 to September 2016
Substantial experience of loading, moving and unloading a variety of furniture.
● Extensive knowledge of furniture assembly and disassembly procedures.
● Operated and maintained all assigned vehicles and equipment, efficiently.
● Oversaw and assisted with safe transportation and unloading of furniture at the designated location. Warehouse Associate
Ultimate Staffing Services-Hackensack, NJ
April 2014 to March 2016
Receive, store, and distribute material, tools, equipment, and supplies throughout the warehouse to sustain manufacturing and production activities
● Unload trucks, check-in merchandise, reconcile purchase orders with sales orders, and distribute received inventory to designated production areas.
● Operate heavy machinery such as forklifts to move materials and items from receiving and storage areas to the production floor.
● Facilitate inventory management and information management of low inventory; record inventory counts in company computer systems
Education
Associate in Arts (AA) in Media Arts and Animation The Art Institute - New York, NY
Visual Communications
Saint Peter's College - Jersey City, NJ
High School Diploma
Orange High School - Orange, NJ
Skills
• FORKLIFT
• 3DS MAX (2 years)
• INDESIGN (4 years)
• MICROSOFT OFFICE
• Manufacturing Experience
• Shipping & Receiving
• English
• Accounting Software
• Excel (10+ years)
• Office Manager Experience
• General Ledger Accounting
• Microsoft Word (10+ years)
• Picker Packer
• Shipping
• Loading
• Order Puller
• Warehouse Associate
• Unloading
• Shipping Receiving
• Adobe Photoshop (10+ years)
• Adobe Illustrator (10+ years)
• Clip Studio Paints (10+ years)
• Concepts Pro (6 years)
• Supervising Experience
• Customer Service
• Microsoft Access
• Food production
• Logo Design (5 years)
• Illustration (10+ years)
• Graphic Design
• Layout Design
• Typography
• Adobe Acrobat
• Web Design
• Adobe Creative Suite (8 years)
• Adobe Premiere
• Adobe Dreamweaver
• Accounts Receivable
• Journal Entries
• Photography
• Adobe After Effects
• Prepress
• Communication skills
• Organizational skills
• Adobe InDesign
• Digital art (9 years)
• 2D animation
• Load & unload
• Teaching
• Digital art
• Google Suite
• Office management
• Supervising experience
• Mentoring
• Customer service
• Adobe Premiere
• Photography
• 3D animation
• Adobe Dreamweaver
• Computer graphics
• Adobe Photoshop
• Graphic design
• Adobe Creative Suite
• Logo design
• Adobe Illustrator
• Typography
• 3ds Max
Certifications and Licenses
forklift certification
Digital Arts Certification
May 2008 to Present
Driver's License
August 2018 to August 2023
CPR Certification
Assessments
Forklift safety — Proficient
March 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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