Customer Service Data Entry
Resume:
Katherine Kammerlocher
My objective is to obtain long-term employment in a business with a friendly and professional atmosphere.
Delta, BC V4K 3T6
**********@***.***
Work Experience
Freelance Writer
Self employed-Norman, OK
April 2016 to Present
Time management, keeping my skills honed via study and practice, catering to the tastes and needs of my clients.
Dog Handler
Good Hound Training & Daycare-Delta, BC
August 2023 to April 2024
Keeping dogs safe and entertained during daycare and boarding hours, training with treats, individual plays and walks for Reactive clients, cleaning and upkeep of the facility, cleaning and care for all dogs. Game Presenter
Evolution-New Westminster, BC
September 2022 to December 2022
Providing an entertaining and professional experience in a virtual casino, customer relations/service, directing customers to the proper channels when they request assistance, keeping a tight schedule with table rotations, and presenting myself in a sleek and polished manner. GPEB certified in September. Cashier/Customer Service
CANDYOPOLIS-Norman, OK
January 2016 to March 2016
Taking and handling money, keeping the shop clean and organized, customer service, data entry, loss prevention, keyholder responsibilities.
Target, Cashier
Target-Norman, OK
November 2012 to January 2013
Customer service, handling and counting money, cleaning my area, handling products carefully but quickly.
Animal Caretaker
Joan Phillips-Norman, OK
January 2006 to 2013
Caring for a cat and dog and the house daily while my employer was away on business, taking in the mail, watching the house for security issues, general custodial upkeep. McDonalds Crew Member
McDonald's-Norman, OK
November 2011 to May 2012
Customer service, handling and counting money, cleanliness, time management, organization. Education
Some College, no degree. in Media Studies
University of Oklahoma-Norman Campus - Norman, OK
2013 to 2015
Secondary School
Norman High School - Norman, OK
August 2007 to May 2011
Skills
• Google Docs (3 years)
• Word (10+ years)
• Creative Writing (10+ years)
• Media Analytics (6 years)
• Art Design (10+ years)
• Improvisation (10+ years)
• Google Sheets (3 years)
• Blogging (10+ years)
• Writing Skills (10+ years)
• Proofreading (10+ years)
• English
• Adobe Photoshop
• Content Development
• Photography
• Microsoft Word (10+ years)
Languages
• English - Advanced
Certifications and Licenses
Gaming Worker Registration
September 2022 to March 2024
Approved to work in any facility/site that houses gambling by the Gaming Policy and Enforcement Branch
(GPEB).
Assessments
Customer service — Proficient
June 2022
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Highly Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Filing & organization — Highly Proficient
June 2022
Arranging and managing information or materials using a set of rules Full results: Highly Proficient
Sales skills — Proficient
June 2022
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Expert
July 2022
Responding to customer situations with sensitivity Full results: Expert
Customer Service Skills — Proficient
August 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate