Direct Support Customer Service
Resume:
Monique Vargas
Brooklyn, NY *****
**********@*****.***
I am currently seeking employment, while working as an employee of an enthusiastic team. To pursue a position that will utilize my customer service and people skills as well, as well as my technical skills. Objective is to find a job that is challenging and rewarding at the same time. Seeking a role of increased responsibility and authority.
Seeking full-time or part-time position.
Bilingual English/Spanish
Authorized to work in the US for any employer
Work Experience
DSP 2 (Direct Support Professional)
People's Care-Whittier, CA
October 2023 to April 2024
DSP (Direct Support Professional)
Person Centered Options-Torrance, CA
June 2023 to October 2023
My duties include but are not limited to supporting individuals in the house and community. Dispense medications, prepare meals. Light housework and assisting individuals with daily skills. DSP (Direct Support Professional)
Amazing Efforts Residential-Compton, CA
October 2020 to November 2021
PTA
Able Physical Therapy-Anaheim, CA
April 2018 to August 2019
Some of my duties included working with patients one-on-one with their therapy exercises. I was working both front and back office. Some of my front desk duties included answering the phones. I also scheduled appointments for patients in person as well as over the phone. I also would have to call for insurance authorization verification. I also used to create new patient folders as well as update current patients information if needed. I also did some filing and organization. I also used scanner copier printer faxer when needed. I also accepted co-payment if one was due and patient was given a receipt. The company I worked for also sold products so payment would be collected for that as well. Instructor
MDH Network-Whittier, CA
May 2016 to March 2019
I work with individuals who have Intellectual disabilities. I help them with dispensing medications. I complete daily case notes for each of my individuals. I also help my individuals with cleaning and meal preparations. I offer transportation for my individuals as well. I assist individuals with their doctors appointments.
Education
GED in Medical
Trade school - San Marcos, TX
January 2010 to May 2012
Skills
• Developmental Disabilities Experience
• English
• Spanish
• Medication Administration
• EMR Systems
• Medical Scheduling
• Insurance Verification
Certifications and Licenses
First Aid And CPR
DSP 1 & DSP 2
Present
Driver's License
INSURANCE CLAIMS PROCESSOR
June 2013 to Present
This student has met necessary skill performance and general education requirements and is recommended for employment in this occupation and therefore merits this diploma ELECTRONIC HEALTH / MEDICAL RECORDS
December 2014 to Present
Student has successfully completed 64 hours in the above listed program Certificate Of Accomplishment
January 2015 to Present
5 MINUTE KEYBOARDING TEST AT 35 GWAM WITH 5 ERRORS Certificate Of Accomplishment
January 2015 to Present
MICROSOFT WORD 2007 BASICS
Certificate Of Accomplishment
December 2014 to Present
HIPAA / OSHA
Certificate Of Accomplishment
December 2014 to Present
MEDICAL TERMINOLOGY (FOR MA) I & II
MEDICAL ASSISTANT DIPLOMA
March 2015 to Present
The above name candidate, having successfully completed the required course of instruction, and upon externship having been found duly qualified in this subjects of the administrative and clinical medical assistant program is here by awarded this medical assistant diploma
Contact this candidate