Customer Service Store Manager
Resume:
Shirley Conner
Life's journey is about growth, moving forward and helping out others
Findlay, OH 45840
******************@***********.***
• Friendly, outgoing, caring, energetic, multi-tasker, fast learner, motivated, punctual, reliable, hardworking, and driven
Willing to relocate to: Findlay, OH
Authorized to work in the US for any employer
Work Experience
Store Manager
Subway - Findlay, OH
July 2023 to Present
Customer service, Sales, Pos systems, inventory, ordering, schedules, hiring, food prep, daily operations. Store Manager/Sales Manager
Steak N Shake - Findlay, OH
July 2021 to October 2023
Management, customer service
• Fast food
• Opener/ closer
• Handled a high volume of customers regularly/customer complaints
• Greeted customers, and guests
• Took and memorized orders
• Prepped products
• Prepped orders
• Served food
• Cash handling
• Deposits
• Banking
• Supported crew
• Food/product ordering
• Repair orders
• Prepared Schedule
• Lead team
• Supervised 5 employees
• Managed customer relations, inventory management and sales
• Handled day-to-day operations
• Assured excellent customer experience at all times
• Recruited new hires by Word of mouth
• Drove sales Up saling
• Set schedules
• Made weekly deposits
• Closed/opened restaurant
• Kept restaurant clean
• Supervised event planning
Assistant Restaurant Manager
Ralphie's Restaurant - Sports Eatery - Findlay, OH September 2022 to July 2023
Customer service, all aspects of daily operations, Pos systems, inventory, sales, banking, all positions Assistant Manager
Wendy's - Findlay, OH
February 2019 to June 2021
Serve-safe certified
Packer/Inspector
International Paper - Kenton, OH
2018 to 2019
Inspection of product, packaging of products, repair lines, and equipment Education
High school or equivalent in College prep
Kenton Senior High School - Kenton, OH
2001 to 2003
High school diploma in College prep English
Kenton High School - Kenton, OH
1991 to 1993
High school or equivalent
Skills
• Microsoft Office (3 years)
• Customer Service (10+ years)
• Management Experience (6 years)
• Front Desk (2 years)
• Serving Experience (2 years)
• Server Management (2 years)
• Warehouse manufacturing (4 years)
• Hostess (1 year)
• Waitress (2 years)
• Host (1 year)
• Quality inspection (6 years)
• Assembly line (5 years)
• Microsoft Windows Server
• Management (4 years)
• Operating Systems
• Customer Relationship Management
• LAN
• DNS
• Microsoft SQL Server
• System Administration
• Microsoft Exchange
• Computer Networking
• Active Directory
• Food management (6 years)
• Restaurant experience (10+ years)
• Guest services (10+ years)
• Food handling (10+ years)
• Computer literacy
• Mentoring (4 years)
• Supervising experience
• Store management
• Customer service
• Supervising experience
• Cash register
• Sales
• Cash handling
• POS
• Food handling
• Guest services
• Sales management
• Recruiting
• Mentoring
• Operating systems
• Restaurant experience
• Front desk
• Accounting
Awards
Dean's list
Dean's list thru out college
Certifications and Licenses
Honors
Present
Graduated early with honors, 2yrs college study, computer Food Handler Certification
Additional Information
Willing to go above and beyond for other's!
Contact this candidate