Customer Service Data Entry
Resume:
Angel Roman
Shallotte, NC *8470
****.****@*****.***
Objective:
To have the opportunity to participate in an office or business environment, allowing me to gain the experience to support my future goals. This interaction with people and confronting the challenges within this field will provide the background necessary to meet my future goals.
Qualifications:
Robust PC skills including, experience with Word, Excel, and Power Point. Strong background in the customer service and collections industry. Data entry, database management, and inventory control, answering phones at a high volume. Managing client information, keeping daily organized spreadsheets and specialized in assisting customers with problems.
Education
2008-2009 Mercer County Community College Trenton, NJ
Work Experience
2014 – Present Nieves Construction – Foreman/Demolition
Demolition of site during construction
Clean up of site
Power and hand tool operation
2009- 2012 Case’s Porkroll - Trenton,NJ Assembly/Shipping
Handling of material to be used in food distribution and production
Operator of small machinery in an assembly line environment
Loaded and unloaded finished product upon receiving shipments
2008- 2009 Linens N’ Things – Princeton, NJ Stock/ General Maintenance/ Receiver
Handling stock of 700-1,000 items
Janitorial and custodial duties
Assisting clients on the floor with questions and complaints
Strong communication skills
2006-2008 FBCS, Inc. – Newtown, PA Collections Specialist/Team-Lead
Retain client debtors Information
Provided outstanding customer service
Set up pay schedules for debtors
Generate above average collection volume
2004-2006 ICT Group – Langhorne, PA Customer Service Representative
Provided exceptional customer service
Provided solutions for customer’s issues
Trained new employees
1998-2005 Northtec- Levittown, PA Production Coordinator/Line-Attendant
Quality Inspector
Assembly
Line Attendant
References Available Upon Request
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