Customer Service
Resume:
●Excellent Multi-Tasking
●Excellent Customer Service
●Successful Cash Handling
●Mathematical Literacy
●Highly Detail-Oriented
●Organizational Skills
●Time Management
●Flexible Work Schedule
RGis May 1, 2019 – Current
Inventory individual assigned stores merchandise expediently and accurately
UPS, 12/4/2017-April 2019
Package Handler-Hodgkins, IL
●Sorting and Receiving package shipments
●Working in a fast-paced environment and Verifying Accuracies
Seaway Bank & Trust, 12/2006-09/2016
Cashier – Chicago, IL.
●Greet customers entering the establishment
●Manage daily withdrawals, checks, and cash deposits
●Maintain accuracy with cash register and monetary transactions
●Responsible for monetary balance reconciliation at the end of my assigned shift
●Resolve customer service issues and inquiries
●Issue balance and bank transaction receipts to customers
●Contracted out to City of Chicago, Dept pf Business Affairs
Kohl’s, 04/2006-12/2006 Seasonal
Cashier/Stocker – Homewood, IL.
Corporate 262-***-****
●Greet all customers entering the establishment
●Process returns and exchanges
●Complete cash and credit card transactions and
●Issue receipts to customers
●Stock merchandise as needed
●Balance cash drawer at the end of shift
●Overall maintenance of store front
●Maintain accuracy with cash register and monetary transactions
AT&T, 05/15/1978-06/2006
Collections Rep–Chicago, IL.
Corporate Human Resource 800-***-****
●Responsible for collecting past due amounts
●Provide customer service
●Secure customer payments via credit card and/or check
●Establish payment arrangements for delinquent accounts
●Maintaining accurate and detailed notes as it relates to customer accounts
●Notify customers of upcoming and past due payment dates
●Verify and update account information for to optimize collection efforts
●Inbound and outbound collections call
Education
Simeon High School - Chicago, IL
High School Diploma: June 1974
Kennedy King College- Chicago, IL
References are available upon request
Ava C Rhodes-Smith 708-***-****
Gloria Aguilera 773-***-****
PROFESSIONAL SUMMARY
Looking to obtain a position in the customer service field.
Exceptional customer service skills, cash handling and timely task completion
SKILLS
Contact this candidate